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Morgan Gallagher
Refer Me
86 Reviews
I have worked in the Internet Department here at Ken Ganley Ford West for 11 years. I enjoy being able to help customers in both sales and service. My greatest joy is spending time with my kids and our dog.
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Languages Spoken
English
86 Reviews
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86 Reviews of Morgan Gallagher
December 13, 2022
The service department was very helpful throughout my entire experience. I would go again for their services. entire experience. I would go again for their services. More
by SESALTSMAN
Verified CustomerOther Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Dave Moga, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Nick Seminatore
Helpful 
September 16, 2022
After three trips one to ganley Chevy on brookpark and two to ganley Ford West not only were they not able to fix what was wrong with my vehicle under the warranty they sold me but their customer service two to ganley Ford West not only were they not able to fix what was wrong with my vehicle under the warranty they sold me but their customer service was terrible and the keys I paid for don't even work for my vehicle I would not recommend either dealership to anyone anytime More
by dnc1489
Other Employees Tagged: Matt Palffy, Dave Moga
August 14, 2022
Easy low pressure environment. Danny made everything easy and low hassle. Would highly recommend. Thanks Danny made everything easy and low hassle. Would highly recommend. Thanks More
by slick_fish
Other Employees Tagged: Tracy Sapienza , Daniel Walker
August 06, 2022
7/27 purchased vehicle. 7/31 check engine light comes on. I leave messages via email and text expressing I would like a phone call on Monday. 8/1 I call around 11 a.m. since 7/31 check engine light comes on. I leave messages via email and text expressing I would like a phone call on Monday. 8/1 I call around 11 a.m. since nobody has called and explain that the check engine light had come on. I'm told I can bring in the vehicle after work and they will be able to service my vehicle. I am told my rep is busy and they will pass on the message. I get a text from my rep in the afternoon asking if I got her email. I was expecting a call not an email. So in the end I was told to bring the car in for service no loaners are available, but they let me take the chase car. 8/2 get a call saying the catalytic converter had gone bad and car will be ready by Thursday 8/4 and that they will call when it's ready. 8/5 I receive the title. 8/5 I call to see if they forgot to call and am assured they will be working on it. Because I have a car I'm okay with that. 8/6 I attempt to register the vehicle with the BMV and I'm told the car can't be registered since it's due for an e-check. I call Ganley and explain the situation and ask for them to do an e-check before I pick up my car from the repairs. The lady says she will pass on the message and she will have my rep call me. My rep didn't have time to call until the end of the day and I missed the call but the message implied that she had no clue why I called which was weird. I'm sure they are short staffed like everyone else. This just hasn't been a good experience. More
by Bug
Other Employees Tagged: Pam Koglman, Tracy Sapienza , Nick Seminatore
July 28, 2022
This is our 4th car purchase and/ or lease from Ganley Ford. Their entire team from start to finish is courteous, friendly, knowledgeable and very helpful. I would highly recommend them to anyone in the Ford. Their entire team from start to finish is courteous, friendly, knowledgeable and very helpful. I would highly recommend them to anyone in the market for a new vehicle! More
by Vdidonna
Other Employees Tagged: Pam Koglman, Nick Feruito
July 12, 2022
All of the staff at Ford Ken Ganley West were extremely friendly and personable. They’re quickness and ability to communicate was very helpful. friendly and personable. They’re quickness and ability to communicate was very helpful. More
by Srego
Other Employees Tagged: John Ruper, Dave Moga, Nick Feruito , Carlyle Franklin, Brandon Taylor-Mitchell
June 22, 2022
Understanding and very helpful. Definitely will be coming back for my next car. I recommend!!! Definitely will be coming back for my next car. I recommend!!! More
by saraicaraballo
Other Employees Tagged: Nick Feruito, Tracy Sapienza , Daniel Walker
June 08, 2022
Friendly customer service. My car has been working great since I purchased it. I come in every 6 month for an oil change. They always do a great job. My car has been working great since I purchased it. I come in every 6 month for an oil change. They always do a great job. More
by Mcalycia1128
Other Employees Tagged: Bolaji Adeyemi, Nick Feruito , Jon Gradomski
May 19, 2022
The whole team took great care of me! Highly recommend them! Everyone went above and beyond! Much appreciated! Highly recommend them! Everyone went above and beyond! Much appreciated! More
by Ccotter2673
Other Employees Tagged: Bolaji Adeyemi, Dan Overman, Tracy Sapienza
April 02, 2022
Pam was great throughout the ordering process and kept me updated along the way. I would definitely recommend Ganley Ford West. updated along the way. I would definitely recommend Ganley Ford West. More
by donelonr
Other Employees Tagged: Pam Koglman, John Ruper, Nick Feruito
