Natasha Nedd

I’ve been a loyal customer of DCH Paramus Honda for years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir years. In 2009, I bought a Honda Civic. In 2012, I returned it after lease and bought another car. In 2019, I purchased an Odyssey. Back then, Kadir Karagoz was our sales rep – a real gentleman who always helped us honestly and respectfully. But everything changed after he retired. In 2022, I came back to buy another car for my daughter – a 2023 Civic Sport. That’s when I got my first taste of betrayal. They pushed the “market shortage” excuse and charged me $5,000 over MSRP. I didn’t want to ruin the moment for my daughter, so I stayed silent. But I never forgot. Then came the real fraud. I had purchased the Lifetime Oil Change Program, but when my daughter recently went in for an oil change, they charged her $74.95 She didn’t know better and paid it. When I saw the invoice at home, I was shocked. We called them, and of course, they played the “Oops, our mistake” game and issued a credit. But it didn’t stop there. I went in later for rim repair and transmission fluid change. Guess what? On the invoice, I saw the $74.95 credit – but right below it, they added a $75 “miscellaneous” charge to cancel it out! How stupid do you think your customers are?! This is manipulation and fraud, plain and simple. You’re hoping people don’t check the details. I did. And from now on, I’m done with DCH Paramus Honda. I will never recommend this dealership to anyone, and I advise everyone to double-check every line on their invoices. Do not trust them blindly. DCH Honda has gone from trustworthy to shady. More

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Working with Hamad Deeb, the dealership’s salesman, was a very nice experience. He was knowledgeable, pleasant, and was able to whittle down my concerns and answered all of my questions. I’d guess that he un very nice experience. He was knowledgeable, pleasant, and was able to whittle down my concerns and answered all of my questions. I’d guess that he understood me in the first 5 minutes! I hadn’t intended to finalize a deal that very day, but I did!!! More

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Another Amazing Experience – My 3rd Car from DCH Paramus Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change Honda! I just purchased my third car from DCH Paramus Honda, and once again, they made me feel like family. I originally went in for an oil change on my 2024 Honda HR-V Sport AWD in Milano Red — a car I lovingly kept in pristine, like-new condition, with only 3,000 miles after 17 months. It was always hand-washed and detailed by me, accessorized inside and out, and parked safely in my driveway. To my delight, Chong Lee provided a great quote that included added accessories and a fair trade-in difference. The transition was seamless, thanks to the wonderful Kay Mercado, who handled everything with warmth and professionalism. Kay is smart, efficient, and ensured I left the same day with my new 2025 HR-V Sport AWD — same bold Milano Red, same features, and the same exterior accessories ordered. A special thanks to the gentleman in the service waiting area named Darren Lenino who kindly asked if anyone needed anything. I inquired about my car, and he immediately connected me with a sales consultant. Without his help, none of this would’ve been possible — his thoughtful assistance set everything in motion. This is the perfect car for me, and I couldn’t be happier with the service, honesty, and overall experience. I’ll be sharing photos of my new ride soon! Thank you again, DCH Paramus Honda — you truly have a loyal customer for life! More

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Natasha was extremely helpful & compassionate. She helped me get through a very stressful time. I couldn’t have gotten through it without her knowledge and guidance. She was a joy to work with She helped me get through a very stressful time. I couldn’t have gotten through it without her knowledge and guidance. She was a joy to work with Lydia More

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Excellent experience. Always expert service and they keep you up to date with all the details on your purchase. Always expert service and they keep you up to date with all the details on your purchase. More

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Very caring employees and they made me feel like I was a very important person. I will always go back to Paramus Honda very important person. I will always go back to Paramus Honda More

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Great service …Great patience… made sure I was happy with what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. More

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Natasha is extremely helpful and attentive to our needs when we need to bring our vehicle in for service. She provides excellent service we genuinely appreciate her for her for hard work and dedication when we need to bring our vehicle in for service. She provides excellent service we genuinely appreciate her for her for hard work and dedication to providing customer service. More

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Nothing but good things to say about this location. I’ve always had my car serviced here and have zero complaints. My appointment time is always when my car is taken in, comfortable waiting area, great I’ve always had my car serviced here and have zero complaints. My appointment time is always when my car is taken in, comfortable waiting area, great communication, and very timely service. Natasha and her team are fantastic and I highly recommend. Thank you team. More

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Very clean, very busy. Great Service Department. Natasha is a real asset at Paramus Honda. Great Service Department. Natasha is a real asset at Paramus Honda. More

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