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Nobu Damon

Overview Reviews (170)

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Nobu Damon

Nobu Damon | Page 3

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6

170 Reviews

Overview Reviews (170)

4.6

170 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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170 Reviews of Nobu Damon

August 08, 2026

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Employee Rating

I purchased a Cadillac Escalade and this so not what I expected in customer service expected in customer service More

by g35dcf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 09, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your experience at Mark Christopher Auto Center. I value your insights and would like to understand more about your concerns with the customer service you received during your Cadillac Escalade purchase. Please feel free to reach out to us directly, as we're committed to addressing your needs and ensuring a positive experience. I appreciate your input, and we look forward to hearing from you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 03, 2026

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Johnny is great to work with! He knows what I like and need, he does everything to make it happen fast! He knows what I like and need, he does everything to make it happen fast! More

by BEN81

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Johnny Mendoza

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ben! I’m thrilled to hear that Johnny provided you with such excellent service at Mark Christopher Auto Center. It’s great to know he understands your needs and works efficiently to meet them. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 03, 2026

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Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

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Mark Christopher service staff is friendly, helpful Just wish it didn’t take 4 hrs for an oil change Just wish it didn’t take 4 hrs for an oil change More

by roller_mama1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you found the service staff at Mark Christopher Auto Center to be friendly and helpful. I appreciate your patience during your oil change and understand that 4 hours is longer than expected. Please feel free to reach out to me directly if you have any further concerns. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2026

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Employee Rating

I just want to thank Nobu Damon and his team for taking the time to fix my 20 plus year old car again. They are the G.O.A.T. in service! the time to fix my 20 plus year old car again. They are the G.O.A.T. in service! More

by Jnsima

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m pleased to hear that Nobu and his team were able to assist you with your car. At Mark Christopher Auto Center, our staff takes pride in providing excellent service, and it's great to know that you had such a positive experience. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2026

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Employee Rating

Johnny is great to work with! He knows exactly what I’m looking for and need! He gets everything done super fast for a easy purchasing experience! He knows exactly what I’m looking for and need! He gets everything done super fast for a easy purchasing experience! More

by BEN81

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Johnny Mendoza

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ben! I’m thrilled to hear that you had a great experience working with Johnny at Mark Christopher Auto Center. We strive to make the purchasing process as smooth and efficient as possible. I appreciate your feedback, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 31, 2026

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I wasn’t very pleased with my service my first concerns? Was that my AC is not working and I had to return the car after because my air-conditioning wasn’t working at all. M. C. Services were unable to rep Was that my AC is not working and I had to return the car after because my air-conditioning wasn’t working at all. M. C. Services were unable to repair due to obsolete parts, which ended up being the wrong diagnosis. I was able to get my AC fixed by independent service and it was my AC compressor that was leaking and needed to be replaced. More

by rdgeljefe1

Verified Customer

Service Price Transparency

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Recommend Dealer

Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your feedback regarding the service you received at Mark Christopher Auto Center. I'm disappointed to hear that your AC issue was not resolved during your visit and understand how frustrating that can be. If you have any further concerns or if there’s anything else we can assist you with, please don't hesitate to reach out to me. Your satisfaction is important, and we strive to meet our customers' needs. Thank you again for your input. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2026

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I came in for a scheduled service for my vehicle and it was a great experience. Nobuy Damon was courteous, professional, and provided consistent communications and updates during the whole process. Additio was a great experience. Nobuy Damon was courteous, professional, and provided consistent communications and updates during the whole process. Additionally, the loaner department was great too! Bravo for this dealership. More

by USNLIEUTENANT

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I’m so glad to hear that you had a great experience at Mark Christopher Auto Center. It’s fantastic to know that Nobuy provided you with courteous and professional service and that the loaner department met your needs as well. We appreciate your kind words and look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2026

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Great service, friendly people, and reasonable pricing. It restores my confidence in servicing my car with the dealership. It restores my confidence in servicing my car with the dealership. More

by syscooper1

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jul 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. It's our goal to provide friendly service at reasonable prices, and I'm glad we could restore your confidence in dealership servicing. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2026

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From checking into the service department to picking up my car was so easy. Everyone we encountered was extremely helpful. my car was so easy. Everyone we encountered was extremely helpful. More

by KELZBENZ

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Dino Picanzo , Liz from Cadillac service cashier

Jul 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your great review! I’m pleased to hear that your experience at Mark Christopher Auto Center was smooth and that our team was able to assist you effectively. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932