Patricia Hernandez

This employee is putting my life in jeopardy. He returned My car with no rearview mirror and the entire computer system malfunctioning. He lied over and over again and was verbally abusive to m He returned My car with no rearview mirror and the entire computer system malfunctioning. He lied over and over again and was verbally abusive to me. I have photos and records of all that happened. This man needs to be fired immediately and they need to resolve what they did to my car immediately before I take legal action against them. I reported them to Toyota corporate. I have reported them to the Better Business Bureau. I have reviewed them on their website. This company is criminal in their actions. More

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Ventura Toyota is an incredible dealership highly recommend for any vehicle needs. Very accommodating. And so personal. recommend for any vehicle needs. Very accommodating. And so personal. More

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Thumbs Up for Patricia Hernandez and Rafael Ruiz!! I had a problem with my Corolla that seems to be burning up oil every thousand miles or so. I spoke with Patricia (Customer Relations) who facilitate I had a problem with my Corolla that seems to be burning up oil every thousand miles or so. I spoke with Patricia (Customer Relations) who facilitated the two tests for this problem. She made sure that she and Rafael (Service Consultant) were on the same page and explained the importance of returning at the 1,200 mile mark for the re-inspection. They were pleasant and clear. BTW, I've been going to this dealership, and I recommend them way more than the Oxnard one. In fact, they seem to be even more customer-focused than they have been just two years ago. Thanks, Patricia and Rafael! More

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