Patrick Braxton
Patrick Braxton at Nissan of Elk Grove

Patrick Braxton | Page 2

Service Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.6
34 Reviews
4.6

34 Reviews

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34 Reviews of Patrick Braxton

March 05, 2026

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jon is really good agent. Patric service supervisor is really on top of all the car and take good care of costumers More

by SUDHIRLOVE30
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Recommend Dealer
Yes
Mar 06, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review! We're proud to hear that Jon and Patrick left a great impression and made the effort to take great care of you and your vehicle during your visit. We'll be here to welcome you back in the future whenever you need us!

February 26, 2026

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Super helpful with a lost key fob on a rental car while our car was in the shop for repairs due to an accident not our fault. Learned rental car company does not have spare keys for their cars because the More

by KGANENSON
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 27, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for trusting us to assist during a stressful situation. We’re happy our amazing team could make things a little easier for you when the unexpected happens. If you ever need anything in the future, we’re here to help!

January 16, 2026

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Great place inviting, friendly staff that make us feel like family under new management hopefully they will be as friendly as the last owner. 4th vehicle from Nissan of Elk Grove. More

by Thomas
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Recommend Dealer
Yes
Jan 19, 2026

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We're committed to maintaining a high level of hospitality for every customer we assist. We truly appreciate your loyalty and look forward to helping you with many more vehicles to come!

November 25, 2025

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Very poor customer service, very disrespectful management, would never recommend them for sales or service. More

by hannah
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Recommend Dealer
No

Other Employees Tagged: John Brooks, Raul Ruiz

Dec 04, 2025

Nissan of Elk Grove responded

Hannah, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. You are more than welcome to reach out to our Service Director, Marc Lauture at 916-405-5167 if you have any additional questions that have yet to be covered.

November 10, 2025

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Best customer service, friendly, and helps with all my needs..recommend this dealership to everyone... More

by Robertatippett
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Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari , Warren Santos, Jarell Boyd

Nov 10, 2025

Nissan of Elk Grove responded

Robert, Thank you for the 5-star review! We are so glad your experience was a great one! We appreciate your business and look forward to a long-lasting relationship!

November 06, 2025

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The service department does not understand anything about customer service. I have been treated rudely and as if I am stupid. I believe this is at least partly due to my being older and female. I have not be More

by roog100
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Recommend Dealer
No

Other Employees Tagged: Jon Murphy

Nov 12, 2025

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re deeply sorry that your service experience left you feeling dismissed, that’s not indicative of the high level of service we strive to provide. We take your concerns seriously and understand our Service Manager, Patrick Braxton has been in touch. We truly appreciate your patience as we work to resolve your concerns.

August 27, 2025

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Kahn was very helpful in purchasing this car he was able to easily persuade my daughter which I could’ve never done lol The transaction was quick and you guys delivered More

by Shantejacko206
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Khanh Ho, Jeff Stoughton, Hesam Ghaffari , Sean Burris, Alice Leary

Aug 28, 2025

Nissan of Elk Grove responded

Thank you so much for the kind words! We're thrilled to hear that Kahn was able to make the car-buying process smooth and enjoyable. We’re glad the transaction was quick and that we could deliver exactly what you needed. Enjoy the new ride and we look forward to the next time.

May 07, 2025

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Lee was awesome at helping me get into a newer car. I had an 09. He understood I’m a mom, and didn’t want something to pricey right now. I loved the Altima I picked! More

by Alexandra C
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Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari, Lee Mahoney

May 07, 2025

Nissan of Elk Grove responded

Alexandra, Thank you so much for the kind words! We're thrilled to hear that Lee was able to help you find the perfect car that fits both your needs and budget. As a mom, we know how important it is to have something reliable and affordable—and the Altima is a great choice! Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road.

February 25, 2025

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Stephen was honest from the get go. Changed my mind on color of car & he was totally understanding. Literally the quickest car buying experience. More

by Kelsz
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Garcia, Kim Gruwell , Stephen Tran

Feb 26, 2025

Nissan of Elk Grove responded

Thank you for sharing your experience with us! We are so glad Stephen was amazing to work with during your car-buying experience. We look forward to a long-lasting relationship!

November 19, 2024

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This is the 2nd car we’ve bought here in the last year and a half. We always have great service. Patrick my preferred service advisor is knowledgeable and helpful. Stephan my salesman was great. He explai More

by giantsfan6977
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Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari , Addison Hussey, Stephen Tran

Nov 20, 2024

Nissan of Elk Grove responded

Thank you for your continued trust in us! We’re thrilled to hear about your positive experiences and that both Patrick and Stephan provided knowledgeable and helpful service. It’s always our goal to make sure you feel confident and satisfied with your decisions. Congratulations on your second car, and we look forward to continuing to serve you in the future!

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