Patrick Braxton
Patrick Braxton at Nissan of Elk Grove

Patrick Braxton

Service Manager

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Patrick Braxton

March 12, 2026

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Employee Rating

I cannot say enough good things about this dealerships service! Vince greeted me promptly, and John streamlined my oil change/ recall service and it was a pleasant experience over all. And I had some grea More

by KYCOOLEY13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks , Vince

Mar 12, 2026

Nissan of Elk Grove responded

Thank you so much for 5-stars! We're thrilled to hear your visit was such a positive experience from start to finish and proud that our team works hard to provide attentive and welcoming care during every service visit. We truly appreciate your support and look forward to seeing you again at your next service!

March 06, 2026

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Bought2 cars they are wonderful snd treat my well. .drive 3 hrs for service there More

by PJHAASTOO1
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Marc Lauture

Mar 09, 2026

Nissan of Elk Grove responded

Thank you for trusting Nissan of Elk Grove! It’s always a pleasure assisting you, and we’re grateful you choose us for both your vehicles and service needs. We look forward to providing you with the same great experience on your next visit.

March 05, 2026

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Employees at Elk Grove Nissan are always professional and caring and I have five more words to use. More

by lmrduffek
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Recommend Dealer
Yes
Mar 06, 2026

Nissan of Elk Grove responded

Thank you for your kind review. Our team truly appreciates your continued support, and it means a lot to know your visits have been positive. We look forward to welcoming you back and assisting you again in the future.

March 05, 2026

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jon is really good agent. Patric service supervisor is really on top of all the car and take good care of costumers More

by SUDHIRLOVE30
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Recommend Dealer
Yes
Mar 06, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review! We're proud to hear that Jon and Patrick left a great impression and made the effort to take great care of you and your vehicle during your visit. We'll be here to welcome you back in the future whenever you need us!

February 26, 2026

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Super helpful with a lost key fob on a rental car while our car was in the shop for repairs due to an accident not our fault. Learned rental car company does not have spare keys for their cars because the More

by KGANENSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Feb 27, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for trusting us to assist during a stressful situation. We’re happy our amazing team could make things a little easier for you when the unexpected happens. If you ever need anything in the future, we’re here to help!

January 16, 2026

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Great place inviting, friendly staff that make us feel like family under new management hopefully they will be as friendly as the last owner. 4th vehicle from Nissan of Elk Grove. More

by Thomas
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Recommend Dealer
Yes
Jan 19, 2026

Nissan of Elk Grove responded

Thank you so much for the 5-star review! We're committed to maintaining a high level of hospitality for every customer we assist. We truly appreciate your loyalty and look forward to helping you with many more vehicles to come!

November 25, 2025

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Very poor customer service, very disrespectful management, would never recommend them for sales or service. More

by hannah
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Recommend Dealer
No

Other Employees Tagged: John Brooks, Raul Ruiz

Dec 04, 2025

Nissan of Elk Grove responded

Hannah, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. You are more than welcome to reach out to our Service Director, Marc Lauture at 916-405-5167 if you have any additional questions that have yet to be covered.

November 10, 2025

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Best customer service, friendly, and helps with all my needs..recommend this dealership to everyone... More

by Robertatippett
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Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari , Warren Santos, Jarell Boyd

Nov 10, 2025

Nissan of Elk Grove responded

Robert, Thank you for the 5-star review! We are so glad your experience was a great one! We appreciate your business and look forward to a long-lasting relationship!

November 06, 2025

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The service department does not understand anything about customer service. I have been treated rudely and as if I am stupid. I believe this is at least partly due to my being older and female. I have not be More

by roog100
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Recommend Dealer
No

Other Employees Tagged: Jon Murphy

Nov 12, 2025

Nissan of Elk Grove responded

Thank you for sharing your honest feedback. We’re deeply sorry that your service experience left you feeling dismissed, that’s not indicative of the high level of service we strive to provide. We take your concerns seriously and understand our Service Manager, Patrick Braxton has been in touch. We truly appreciate your patience as we work to resolve your concerns.

August 27, 2025

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Employee Rating

Kahn was very helpful in purchasing this car he was able to easily persuade my daughter which I could’ve never done lol The transaction was quick and you guys delivered More

by Shantejacko206
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Aug 28, 2025

Nissan of Elk Grove responded

Thank you so much for the kind words! We're thrilled to hear that Kahn was able to make the car-buying process smooth and enjoyable. We’re glad the transaction was quick and that we could deliver exactly what you needed. Enjoy the new ride and we look forward to the next time.

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