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Patrick Mclaughlin

Overview Reviews (125) Inventory (294)

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Patrick Mclaughlin

Patrick Mclaughlin | Page 3

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me

5.0

125 Reviews

Overview Reviews (125) Inventory (294)

Dealership Experience

2 yrs

Industry Experience

5 yrs, 3 mos

Languages Spoken

English

5.0

125 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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125 Reviews of Patrick Mclaughlin

May 07, 2026

Dealership Rating

Employee Rating

Always a pleasure It's efficient, transparent, friendly and helpful service across the board Thank you and helpful service across the board Thank you More

by heidifransson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

May 07, 2026 -

Smythe Volvo Cars responded

We’re delighted to hear your Volvo XC60 service was efficient, transparent, and friendly. Thank you for sharing your experience, and we look forward to helping you again. Enjoy!

May 06, 2026

Dealership Rating

Employee Rating

Super attentive and helpful staff. They also advise on work that is critical versus nice to have. They also advise on work that is critical versus nice to have. More

by RUNICOLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

May 06, 2026 -

Smythe Volvo Cars responded

It’s great to hear our team was attentive and offered clear advice on what maintenance was essential for your Volvo XC90. Clear guidance like this helps keep your Volvo in top condition. Let us know whenever you need anything else. Enjoy!

May 05, 2026

Dealership Rating

Employee Rating

Working with Patrick was a pleasure! He was on top of everything and provided updates as needed. He explained what had to be done. He was kind, gracious, and competent. He was on top of everything and provided updates as needed. He explained what had to be done. He was kind, gracious, and competent. More

by Stanlee Stahl

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson , Bridgit

May 05, 2026 -

Smythe Volvo Cars responded

It’s wonderful to hear Patrick’s clear explanations and timely updates made your Volvo EX40 service so smooth. Thank you for taking the time to share this great outcome. Enjoy!

May 04, 2026

Dealership Rating

Employee Rating

We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Justin Torain

May 05, 2026 -

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

May 01, 2026

Dealership Rating

Employee Rating

Tyler was very professional. He supplied all the information we needed without undue pressure. He was a pleasure to work with and so was his boss. We’re very happy we chose the He supplied all the information we needed without undue pressure. He was a pleasure to work with and so was his boss. We’re very happy we chose the Volvo and this dealership. More

by susanseliger

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Flanagan, Tyler Drake, Isaiah Ross

May 01, 2026 -

Smythe Volvo Cars responded

It’s great to hear Tyler made the process seamless and informative without any pressure. Knowing you’re pleased with your new Volvo XC40 and the team’s support means a lot to us. Please let us know if there’s anything else we can do as you enjoy your new ride. Enjoy!

April 29, 2026

Dealership Rating

Employee Rating

On time service. Appreciate the advice to consider for the car in the future. Work was impeccable completed. Appreciate the advice to consider for the car in the future. Work was impeccable completed. More

by Saab story

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry, David Ferrence

Apr 29, 2026 -

Smythe Volvo Cars responded

We’re pleased to hear your Volvo S60 Hybrid was serviced on schedule and that our team’s recommendations were helpful. It’s great the work was completed impeccably. We look forward to keeping your Volvo running smoothly. Enjoy!

April 29, 2026

Dealership Rating

Employee Rating

Everything went well as expected. There was only as issue with their texting function which did not work in my case so it was delayed. I also want to recognize Patrick as I paid m There was only as issue with their texting function which did not work in my case so it was delayed. I also want to recognize Patrick as I paid my bill. He explained what they did, answered my questions and gave me a heads up on the much more comprehensive checkup and maintenence for next year. More

by PATRICIA.DOLGIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug MacAdam, Scott Jackson

Apr 29, 2026 -

Smythe Volvo Cars responded

We’re pleased your Volvo service met your expectations. Patrick enjoyed explaining the completed work and outlining next year’s maintenance, and we apologize for the texting delay. Thanks for recognizing Patrick’s efforts and for your patience. Enjoy!

April 29, 2026

Dealership Rating

Employee Rating

Smythe Volvo is a wonderful company. We are on our third Volvo from them and we are very happy. We are on our third Volvo from them and we are very happy. More

by DEPLASCO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Kyle Jackson, Regina Krauza, Mark Terry, Henry Zhu, Isaiah Ross, Muhammed Shahid

Apr 29, 2026 -

Smythe Volvo Cars responded

Thank you for choosing us for your third Volvo purchase. We’re thrilled you’re happy and look forward to assisting you again in the future. Enjoy!

April 25, 2026

Dealership Rating

Employee Rating

Patrick was responsive, honest and sympathetic. Dealership was great in that they analyzed my car immediately. Did a great job Dealership was great in that they analyzed my car immediately. Did a great job More

by maureenkaelin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mclaughlin

Apr 25, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting Patrick’s responsive, honest, and caring approach. We’re glad we could promptly inspect your Volvo and that you’re satisfied with the work performed. Enjoy!

April 23, 2026

Dealership Rating

Employee Rating

On both the sales and service side over 11 years and three Volvos I have no complaints about Smtyhe. Always pleasant customer interaction and an eagerly helpful staff. three Volvos I have no complaints about Smtyhe. Always pleasant customer interaction and an eagerly helpful staff. More

by JIMVANCE2

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Regina Krauza, Santiago Piriz, Joe Del Valle

Apr 23, 2026 -

Smythe Volvo Cars responded

It’s wonderful to know our sales and service teams have earned your trust over the past eleven years and across three Volvo vehicles. We appreciate your recognition of our friendly and helpful staff and look forward to assisting you again with your XC60. Enjoy!

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