QERIM RACAJ | Page 13
Assistant Service Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
8 yrs, 1 mo
Industry Experience
12 yrs, 2 mos
Languages Spoken
Albanian
Italian
244 Reviews
Write a Review244 Reviews of QERIM RACAJ
December 25, 2021
It’s a very good dealership I like to go there I bought more than six cars from them very perfect and a beautiful building and clean I love them more than six cars from them very perfect and a beautiful building and clean I love them More
Other Employees Tagged: Moe Hekmatzada, Mohammad Haddadi , Jay Eilkhani
December 08, 2021
They have repeatedly sent my car home without finding the issue only for me to have to bring it back. Over $10,000 in "fixes" only for the issue to continue, and I am given attitude to the point I have cried issue only for me to have to bring it back. Over $10,000 in "fixes" only for the issue to continue, and I am given attitude to the point I have cried from frustration of not being heard. I am a single mom of 2 little kids, so gouging me for every dime I can spare is absolutely awful! Q gave me an attitude when I tried to explain my frustration. Junko swore up and down that paying for a Toyota brand battery would stop my car from dying even though the battery I had was 6 months old. Needless to say, my car still dies. Another time, I brought it in to figure out a grinding noise, and they said it was because I was missing weather stripping to my trunk. After demanding they relook, they discovered I needed new rotors. Another time, my car made an explosion noise that rocked the whole car. I brought it back in, and they said again it was because I was missing weather stripping when I knew that couldn't have possibly been the cause of the explosion noises and the whole car shaking. So defeated, I paid almost $700 for new weather stripping. Now, my car is making a loud squealing noise to the point I had to cancel a business trip. I took it in, and they want me to fix an air compressor when the sound and symptoms are more like a serpentine belt. Its frustrating to keep bringing my car there because they have all the history, but to spend as much as we do and have them treat us so awful is horrendous. They just want money and don't care about customer's. My family and I have gone here since they opened, but now we are going to be going to Elk Grove Toyota. More
Other Employees Tagged: Dwayne Reyes , Junko Case, Nathan
November 16, 2021
You suck I haven't worked at Psynergy for over a year. Take my name off your mailing list. Take my name off your mailing list. More
Other Employees Tagged: Mike Latham, Lee Reloza, Karina Gonzalez, Dwayne Reyes, Angel Cruz , Priscilla Camacho, Junko Case, Luis Mendez, Sherri Meyers
November 15, 2021
Because Toyota was not providing Toyota branded replacement 12 volt batteries for our 2017 Prius Prime, Maita made available to us a loaner car until such batteries because available, as it turned replacement 12 volt batteries for our 2017 Prius Prime, Maita made available to us a loaner car until such batteries because available, as it turned out, for two months. Great courtesy! More
October 22, 2021
This time service was fast and quality of work it was good as always. Recommend this dealer for good service and prices good as always. Recommend this dealer for good service and prices More
Other Employees Tagged: Angel Cruz , Priscilla Camacho, Junko Case, Ashley Webster
October 15, 2021
Absolutely positive attitude team work!!! Love them!!! Thanks guys for all we do!! Plus great engineering!!! Thanks guys for all we do!! Plus great engineering!!! More
Other Employees Tagged: Mike Latham, Bryce Shibata, Karina Gonzalez, PEDRO VALENCIA MENDOZA, Angel Cruz , Priscilla Camacho, Junko Case, Luis Mendez, Ashley Webster
October 01, 2021
what's the point of making an appointment if we what's the point of making an appointment if we had to wait 3 plus hours for a service job. No one told us what the delay was. I want to what's the point of making an appointment if we had to wait 3 plus hours for a service job. No one told us what the delay was. I want to buy tires there but dread the wait. More
September 30, 2021
Maita performed an oil change and a tire rotation. The experience overall was a pleasant one. Where they need improvement is in the time required. My neighborhood oil change shop seems just as busy as M experience overall was a pleasant one. Where they need improvement is in the time required. My neighborhood oil change shop seems just as busy as Maita, but Maita took 2.5 hours where the local oil change shop is never more than 45 minutes. More
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