Rafael Castillo

I had a very poor experience buying a Jeep this weekend. Took 5 hours, team was not organized, employees blamed each other etc. Also deal was retraded on me and my wife several times. This was after we p Took 5 hours, team was not organized, employees blamed each other etc. Also deal was retraded on me and my wife several times. This was after we paid a large amount to service for trade in on another Jeep. The overall experience was candidly embarrassing bad. Happy to speak live to any owners as I run a business and would want to know. More

by shirlpenney Verified Customer Verified Customer

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Hacen las cosas sin consultar bien y sabiendo Que no tenia licensia no Los recomiendo tenia licensia no Los recomiendo More

by ELCABRO2204 Verified Customer Verified Customer

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Everything from start to finish was smooth and easy. Our sales rep Rafael was amazing and took the time to answer all of our questions. We have been looking for a truck for four months now and every oth Our sales rep Rafael was amazing and took the time to answer all of our questions. We have been looking for a truck for four months now and every other dealer has been over whelming to work with. We will be back! More

by enj0530 Verified Customer Verified Customer

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Great customer service. Like everything about the place. Everyone was really nice and amazing. If I am looking for a new car again I will come back to you guys Like everything about the place. Everyone was really nice and amazing. If I am looking for a new car again I will come back to you guys More

by tracyhillger0815 Verified Customer Verified Customer

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Easy to finace a here just need to put trust in the people , they help you understand why things seem so high, yet it's affordable they finde the best fit for you people , they help you understand why things seem so high, yet it's affordable they finde the best fit for you More

by talibnativeg Verified Customer Verified Customer

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Mi experiencia en el dealer fue genial, fueron muy atentos y se tomaron el tiempo de explicarme todas mis dudas. atentos y se tomaron el tiempo de explicarme todas mis dudas. More

by juanpupa74 Verified Customer Verified Customer

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This was the best dealership experience I've had. Rafael was extremely helpful, kind, and knowledgeable. He treated me like a person, and worked extremely hard to help me buy my first new car. Thank Rafael was extremely helpful, kind, and knowledgeable. He treated me like a person, and worked extremely hard to help me buy my first new car. Thank you to Rafael and team at Jerry Ulm for making this a great experience! More

by kyoung Verified Customer Verified Customer

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Excellent service y muy buena presentacion lo recomiendo al 100% me hicieron sentir bien 100 al 100% me hicieron sentir bien 100 More

by olgafelix80 Verified Customer Verified Customer

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Great customer service. Good people in dealing with customers and issues Great plaace to go Good people in dealing with customers and issues Great plaace to go More

by ronaldoliver17 Verified Customer Verified Customer

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Awesome and great service was given to me and my family by the employees. Helped me with everything I needed. They made sure to give me the perfect jeep with all the expectations I was looking for. 100% re by the employees. Helped me with everything I needed. They made sure to give me the perfect jeep with all the expectations I was looking for. 100% recommend Willy and Rafeal. More

by anaystephanie9 Verified Customer Verified Customer

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