Ralph Stalesky
Ralph Stalesky at Martin Chevrolet

Ralph Stalesky | Page 5

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
632 Reviews
4.7

632 Reviews

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632 Reviews of Ralph Stalesky

May 01, 2026

Dealership Rating
Employee Rating

Had 4 tires and tire sensors replaced. Was glad to get a detailed brake inspection, and explanation of a minor oil leak. More

by craigwydell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Martin Chevrolet responded

Craig, Thanks for letting us know how your recent service visit went. We are so glad we could help out! Come see us for any future needs! - Martin Chevrolet

April 30, 2026

Dealership Rating
Employee Rating

I got there before dealer was open and Ralph opened the door and started my paperwork and took my keys as always he was super kind we shared a couple stories. I always get treated amazing at Martin Chevy t More

by rwhowe.rh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Martin Chevrolet responded

Thank you so much for your continued loyalty and for making the drive to service your vehicle with us! We truly appreciate your kind words about Ralph and are glad he was able to get you taken care of right away and make your visit enjoyable. Providing friendly, personal service is something we take great pride in, and it means a lot to know you consistently feel well taken care of at Martin Chevy. We look forward to seeing you again next time! - Martin Chevrolet

April 28, 2026

Dealership Rating
Employee Rating

I'm an old gear head always loved chevys and gm muscle cars hope the 3 cylinder in my trax is long lasting so far so good Thanks for the free oil changes and car washes. More

by It time buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

May 04, 2026

Martin Chevrolet responded

Thank you for the great review! We always enjoy hearing from fellow Chevy enthusiasts and gear heads. We’re glad you’re enjoying your Trax so far, and we appreciate you putting your trust in the newer technology. It’s great to hear everything has been going well! We’re also happy you’re taking advantage of the complimentary oil changes and car washes. Thank you again for being part of the Chevy family, and we look forward to seeing you at your next visit! - Martin Chevrolet

April 23, 2026

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Employee Rating

He kept on changing the timeline of the service for my traverse, left it on Tuesday night, said it would be done by Thursday, Thursday came said it would be end of day, and then at the end of the day he s More

by gkratochvil87
Recommend Dealer
No

Other Employees Tagged: Ralph Stalesky

May 04, 2026

Martin Chevrolet responded

We appreciate your feedback and would like to discuss this matter further with you. At your earliest convenience, please contact our Service Director, Duane Hill, at 815-459-4000. - Martin Chevrolet

April 18, 2026

Dealership Rating
Employee Rating

Good communication! Very organized dealership. Staff is easy to work with and pleasant to customers. More

by sprice9015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Martin Chevrolet responded

Thank you for the great feedback! We’re glad to hear our communication, organization, and team made your experience a positive one. We truly appreciate your support and look forward to working with you again! - Martin Chevrolet

April 17, 2026

Dealership Rating
Employee Rating

It's refreshing to visit the dealership. staff is friendly. Hats off to the lady who cleans the restrooms. More

by toyodakid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill

Apr 28, 2026

Martin Chevrolet responded

Thank you for the kind words! We’re glad you enjoyed your visit and found our team friendly and welcoming. We especially appreciate you recognizing the care that goes into keeping our dealership clean—we’ll be sure to pass that along. We look forward to seeing you again next time! - Martin Chevrolet

April 12, 2026

Dealership Rating
Employee Rating

Quality of service has deteriorated Service used to be better. A little more looking at my car would have went a long way. More

by megalina09
Recommend Dealer
No

Other Employees Tagged: Ralph Stalesky

Apr 15, 2026

Martin Chevrolet responded

We really value your feedback. Please feel free to give us a call at 815-459-4000 and talk to Ralph. We’d welcome the opportunity to review your experience and see how we can best assist you moving forward. - Martin Chevrolet

April 11, 2026

Dealership Rating
Employee Rating

Ralph always goes above and beyond to help explain what is needed and keeps us well informed on the progress. Always takes the extra steps to make sure all of our service needs are handled. Ralph is top no More

by Linda
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Apr 28, 2026

Martin Chevrolet responded

Linda, We are so happy to read such a great review about Martin Chevrolet! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback. - Martin Chevrolet

April 10, 2026

Dealership Rating
Employee Rating

Got here 10 minutes early Ralph let me got me all checked in giving me really prompt service for oil change entire rotation. This dealership is super clean and all the employees are awesome. More

by rwhowe.rh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Mouton

Apr 10, 2026

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. - Martin Chevrolet

April 09, 2026

Dealership Rating
Employee Rating

Lack of communication and follow up both with initial issue and subsequent issue. Waiting on an out of stock part and have to call for updates. Left a voicemail for service manager and never got a call b More

by kme80
Recommend Dealer
No

Other Employees Tagged: Ralph Stalesky

Apr 28, 2026

Martin Chevrolet responded

Thank you for your feedback. We sincerely apologize for the lack of communication and follow-up you experienced during your visit. This is not the level of service we aim to provide. We also regret the confusion regarding pricing. After reviewing your case, we identified and corrected the error in the original quote, and we understand how frustrating that situation must have been, especially combined with the delay for the out-of-stock part. Your concerns about the missed callback have been addressed internally to ensure better responsiveness moving forward. We appreciate you bringing this to our attention, as it helps us improve. If there’s anything further we can do to make this right, please don’t hesitate to reach out to us directly. - Martin Chevrolet

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