Randy Kim
Randy Kim at Maple Hill Auto Group
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Randy Kim | Page 4

Customer Service

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
55 Reviews

Dealership Experience

2 yrs, 9 mos

4.8

55 Reviews

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55 Reviews of Randy Kim

July 01, 2022

Dealership Rating
Employee Rating

Helpful Treats like a person. Good customer service People are nice. Takes time to make sure all is ok. More

by HEATHER_RAFFETY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am very happy to hear you had a good experience here in our service department. Please let us know if there is anything else we can do to assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 30, 2022

Dealership Rating
Employee Rating

Maple Hill’s service was friendly and efficient. My oil change and tire rotation were done quickly and I was able to leave with a clean car...thank you Maple Hill. More

by BOBINVESTOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am very happy to hear you had a good experience here in our service department. Please let us know if there is anything else we can do to assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 29, 2022

Dealership Rating
Employee Rating

oil change - done quickly, the waiting room is clean and convenient to wait in, they do a general check and a complimentary car wash as well More

by ALLA_WHITE
Recommend Dealer
Yes
Jun 30, 2022

Maple Hill Auto Group responded

Thank you! We're happy to hear that you enjoy bringing your vehicle to us for service. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 28, 2022

Dealership Rating
Employee Rating

Even though I was late they were able to service me when i arrived. They are the bedt👍 More

by WAYNE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 24, 2022

Dealership Rating
Employee Rating

Took my car in to have the no camera view issue fixed. Turned out that I had put my easy pass in front the right camera. I was in and out in 15 minutes. And good part there was no charge. Everybody there More

by ALLAN1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Tassell

Jun 28, 2022

Maple Hill Auto Group responded

Thank you! We're so happy to hear that everything was done and you were able to get in and out quickly and easily. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@yahoo.com

June 08, 2022

Dealership Rating
Employee Rating

The service and professionalism were great. The recall repair was done well before the end of the day. The wash the car as well. More

by WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 01, 2022

Dealership Rating
Employee Rating

Absolutely love Maple Hill Auto Group. They always do great work and treat me like family ;) More

by AVANDENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lena Grubb, Hannah Seal

Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 20, 2022

Dealership Rating
Employee Rating

Always incredibly helpful and friendly Excellent service department sales team always fair Thanks for years of service More

by RITAKIRK31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you have had good experience in our service department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 05, 2022

Dealership Rating
Employee Rating

SERVICE WITH A smile ! Short wait time. Coffee was excellent. I will return for😍 service when needed again. More

by DARLINGMARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can do for you, please let us know! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 25, 2022

Dealership Rating
Employee Rating

Having never used a dealership before,I have found the experience to be very friendly and speedy More

by JAMES.LOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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