Reinaldo Berroa

It’s amazing how this day turned out to be My story can be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after t be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after that , I noticed that it was time for an upgrade so I went online I looked up some vehicles in Lexus and one of the employees, Evan reached out the next day, not knowing that I was on my way to Lexus dealership, already so I replied that I will be on my way to explore more options. As soon as I arrived, Evan welcomed me and show me my options and explained everything carefully and thoroughly. He took his time and was very professional and honest about everything, I honestly did not expect to walk out with not only the car that I wanted but with the car payment that I wanted as well. Evan and his team went above and beyond my expectation . I’m truly happy with my new 2025 Lexus NX 250 suv . Thank you so much ! If you’re looking for a reliable luxury car, Lexus is the place to go to .Also Ask for Evan . . More

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Thank you for providing excellent service. I would like to say thank you to Tyrie I would like to say thank you to Tyrie More

by avanti.angela Verified Customer Verified Customer

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I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire dealership team for making it such a great car buying experience, absolute 5 star service! More

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Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his tim I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides More

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Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same. More

by Mr. Stubbs Verified Customer Verified Customer

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Lexus of North Miami was great. Very professional and knowledgeable . Always looking out for the customer. Very professional and knowledgeable . Always looking out for the customer. More

by gianmar2004 Verified Customer Verified Customer

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Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank you Andrew! More

by Zinach Verified Customer Verified Customer

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I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork was a crook and a liar, misleading me about the maintenance services that were supposedly included with my purchase. I later found out I had to pay $1,400 for the vehicle maintenance they initially claimed would be complimentary—on top of the $1,300 in dealership fees I had already paid. To make matters worse, the service department fails to meet even basic expectations. They don’t even wash the car after servicing, something most luxury dealerships offer as a courtesy. The lack of transparency, deceptive practices, and overall poor customer service have left me extremely dissatisfied. I deeply regret buying a car from this dealership and would not recommend Lexus North Miami to anyone. More

by Jordan Verified Customer Verified Customer

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They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami. I don't drive a lexus. I am not in miami. More

by leoruiz Verified Customer Verified Customer

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Los mejores siempre gracias por todo un excelente trato y servicio siempre 🙏🍀🍀🍀 Gracias por todo servicio siempre 🙏🍀🍀🍀 Gracias por todo More

by victormpg85 Verified Customer Verified Customer

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