Check out Ricardo Alegria's reviews on DealerRater

April 23, 2023

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Ricardo was easy to work with. No high pressure, didn’t try to sell me anything I wasn’t interested in. No high pressure, didn’t try to sell me anything I wasn’t interested in. More

by cyndiisbell

Verified Customer

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Recommend Dealer

Yes

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Apr 27, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 05, 2023

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Mr. Richard was so very kind and professional. His boss...not so much.. I will recommend Mr. Richard to others. I enjoyed meeting him. boss...not so much.. I will recommend Mr. Richard to others. I enjoyed meeting him. More

by jjbcputnam

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: I'm not sure about the gentleman doing financing. He was courteous and professional. Over all, the experience was very pleasant.

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Apr 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 31, 2023

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I did not purchase my Honda from this dealership but I do get it serviced here. They do an excellent job and check-in/out your greeted from start to finish with a smile. I also come here because their prices get it serviced here. They do an excellent job and check-in/out your greeted from start to finish with a smile. I also come here because their prices are the best. Thank you so much! More

by Deannie Garcia

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Albert Botello, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Apr 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 22, 2023

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Truck was ready when I asked for it to be ready at 8:00 am. Thank you so much. am. Thank you so much. More

by rsguel

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Mar 23, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 19, 2023

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I’m pretty freaked out my brand new car broke down, but at least Dean L. was cool and understanding. Thankful for him and his hard work. at least Dean L. was cool and understanding. Thankful for him and his hard work. More

by djm12988

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, David Hendrix, Robby Phillips

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Mar 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 19, 2023

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OUT OF STATE BUYER! PLEASE READ THIS! I found the exact car for which I had been looking. When I made my first contact to Frank Brown, I was connected with Ricardo Aleg PLEASE READ THIS! I found the exact car for which I had been looking. When I made my first contact to Frank Brown, I was connected with Ricardo Alegria. He was not pushy or belligerent, but very helpful in answering all the questions I had about the car. He took the time to FaceTime me and show me every detail possible about the car. He did not hide anything from me. It was a bit of risk for me (money and time) to fly from KY to TX to do this deal. My offer was immediately accepted, and the paperwork was overnighted to me (I financed in my town). When I arrived at Lubbock airport, Ricardo was waiting for me. When we arrived at the dealership to physically see the car, there were zero surprises. It was exactly what Ricardo told me it was. After the test drive, I sat in the office for a total of 5 minutes. He handed me the keys and I was on my way. The process could not have been any easier! If I could give more than 5 stars, I would. Thanks Ricardo and Frank Brown! More

by HOWDY

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Purchase Time

Recommend Dealer

Yes

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Mar 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 11, 2023

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They really help you and they care about you and they care about what you want care about what you want More

by thelmachavira6

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ethan Mckenzie

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Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 23, 2023

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Speedy, fast and great staff! From the front desk to the service department they handled everything great and got my car running again quickly! From the front desk to the service department they handled everything great and got my car running again quickly! More

by larissa.jackson

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Sammy

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Feb 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 21, 2023

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Awesome Service! Prompt at returning my phone calls. Answered all my questions. Fair pricing. Easy to do business with. Prompt at returning my phone calls. Answered all my questions. Fair pricing. Easy to do business with. More

by jdstewart681

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Feb 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 16, 2023

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The dealership was quick and helpful to me with my oil change. In and out in no time! change. In and out in no time! More

by Christian2414

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Albert Botello, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Feb 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda