Rich Ponulak

Friendly and professional service provided by team, along with service in my own native language. with service in my own native language. More

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Great experience at this dealership and I had stopped at various dealers during my car buying experience. various dealers during my car buying experience. More

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Many people, with good reason, dread or abhor (and worse) the car purchase "experience." The reason why my wife and I can honestly provide a 5+ rating was that from beginning to end - where we had "contact" the car purchase "experience." The reason why my wife and I can honestly provide a 5+ rating was that from beginning to end - where we had "contact" with 6 different people - we realized that the entire process was both professional and empathetic. It was also relatively quick. We are especially grateful to Rich. More

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After years of having terrible experiences at various car dealerships, I finally had a great one at Toyota of Naperville! From start to finish they were so easy to work with, did not put any pressure on me t dealerships, I finally had a great one at Toyota of Naperville! From start to finish they were so easy to work with, did not put any pressure on me to buy, answered all of my questions kindly and diligently, and made me feel warm and welcome. Rich Ponulak was with me from the beginning of the process until the end and was so wonderful to work with. I highly recommend going here if you want to have a wonderful, pressure free car buying experience. More

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Such a nice experience with Toyota of Naperville. The manager, Kris, ordered the vehicle in our exact specifications. Salespeople, Richard and Patrycja, offered a pleasant and helpful hand in buying The manager, Kris, ordered the vehicle in our exact specifications. Salespeople, Richard and Patrycja, offered a pleasant and helpful hand in buying our car. Finally, the Finance Manager, Karl, financed it efficiently and quickly. Thank you for a smooth experience and I highly recommend!! More

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I had an excellent experience purchasing a new vehicle with Rich Ponulak. He was very patient with answering all of my questions, and he did an excellent job of explaining differences between vehicle mode with Rich Ponulak. He was very patient with answering all of my questions, and he did an excellent job of explaining differences between vehicle models. The rest of the staff at Toyota of Naperville were also great. Sometimes, sales staff at some dealerships can feel kind of pushy, but I didn’t get that feeling here. Thanks for a great car purchasing experience! Keep up the good work. More

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I had a Good experience working with salesman Rich Polonak. I would recommend him to anyone. Polonak. I would recommend him to anyone. More

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Beautiful dealership with great service. Richard Ponulak was efficient and friendly. He answered all my questions clearly and made the whole process go smoothly, especially considering my ti Richard Ponulak was efficient and friendly. He answered all my questions clearly and made the whole process go smoothly, especially considering my time constraints. More

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They were not pushy at all and got us in and out as fast as possible. Very courteous people as possible. Very courteous people More

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The car buying process has definitely changed since I purchased my last vehicle. Inventory is constantly changing and prices are very different now. But my salesman Ron was very patient and helpful. Eddi purchased my last vehicle. Inventory is constantly changing and prices are very different now. But my salesman Ron was very patient and helpful. Eddie the finance guys made the process very simple and easy to understand. I like that he wasn't talking to fast and rushing through the process. He explained each step, Ron in the end came in and help me as I made my final decision and finally purchased a Toyota Highlander. Definitely appreciate the experience. More

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