Richard Swope | Page 2

5 Star service today from Tim and David. I'm a seasoned buyer but was pleasantly surprised by the capability of this team. No fluff, just a great price on a great vehicle and First class s I'm a seasoned buyer but was pleasantly surprised by the capability of this team. No fluff, just a great price on a great vehicle and First class service. Financing was a breeze with excellent rate. Highly recommend... More

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Waited 30 days for new auto , ok I understood, but when I got there the Interior front driver's panels were damaged. Ok wasn't happy, drove the car back from Louisville to las vegas .started saterday Arri I got there the Interior front driver's panels were damaged. Ok wasn't happy, drove the car back from Louisville to las vegas .started saterday Arrived on Monday took the car directly to centennial toyota waited 3 hours to be told I had to pay the service fee so paid the fee after a few phone calls and a bunch of bull I finally spoke with Mr swope and he sent a check for all repairs and service fee it took 3 visits totaling 7 hours to fix and fell my car was fixed and new . ( WOW I WATED 30 DAYS AND AFTER TALKING WITH MR SWOPE ON SCRATCHES THAT MIGHT HAPPEN TO THE CAR WHILE THERE IT HAPPEN ANYWAY , MR SWOPE DID TAKE CARE OF MY ISSUES BUT I STILL WAS INCONVENIENCED ON TIME AND MONEY IT WAS A BAD CAR PURCHASE IT COST ME AND TOYOTA OF LOIUSVILLE , IT LEFT A BAD CAR BUYING EXSPERENSE AND THE FUNNY THING ABOUT IT A PAID 38K IN CASH TO EXSPERENSE IT AT LEAST MY CAR IS PERFECT APPEARANCE THANKS TO CENTENNIAL TOYOTA More

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They was very good johncarbonewas great and I would recommend the care to friends I would come back again recommend the care to friends I would come back again More

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Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!! Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!! More

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Had a great experience from start to finish. Tim Patillo was friendly and personable. They knew I worked at a dealership and truly extended a professional courtesy. Can't thank them enough for the simplicit was friendly and personable. They knew I worked at a dealership and truly extended a professional courtesy. Can't thank them enough for the simplicity and ease of making a deal. Thanks also to Richard Swope and the finance dept More

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Everyone made it so easy. I was able to get what I wanted with a great experience to boot!! I will definitely be coming back to Toyota of Louisville for future purchases. with a great experience to boot!! I will definitely be coming back to Toyota of Louisville for future purchases. More

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Bob is the best. Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis. Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis. More

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Informative, friendly, no pressure, quick response We were looking for a very specific car and from the moment I sent an email inquiry we were treated with friendliness and efficiency. All those mentio We were looking for a very specific car and from the moment I sent an email inquiry we were treated with friendliness and efficiency. All those mentioned above did an outstanding job of taking care of us in their particular roles. Ashley responded to us quickly via the Internet, Glenn knew all about the technology and features of the car, Richard made everything we asked for easy and David took care of the financials without a hitch. There were no surprises and NO PRESSURE OR GAMES. we certainly expect to continue to receive this level of service when we return to the dealer as necessary. Thanks to the whole team for making buying our new car easy! More

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Always an excellent, no-pressure experience! My wife and I have been dealing with Glen Harder at Toyota of Louisville for at least fifteen years and both he and the support staff there have alway My wife and I have been dealing with Glen Harder at Toyota of Louisville for at least fifteen years and both he and the support staff there have always been super-helpful, super-friendly and super-easy to work with. We’ve purchased three used cars through Glen, then took the plunge in 2016 and decided to lease a brand-new RAV4. Glen made the experience really pleasant and painless and gave us all the information up front we needed o make a good, informed decision. Yesterday, July 20, 2019, we traded up from the 2016 model to the 2019 model and Glen insured the whole process was smooth and painless. If you’re ever in need of a vehicle, new or used, I highly recommend you seek out Glen Harder and Toyota of Louisville. They’ll do you right every time! Thanks, Glen and Co. for your time, patience and caring! More

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Very smooth and quick process Our visit to the Toyota of Louisville on Dixie Hwy was quick and painless. We were able to come to terms fairly quickly with no pressure. Our salesm Our visit to the Toyota of Louisville on Dixie Hwy was quick and painless. We were able to come to terms fairly quickly with no pressure. Our salesman, Glen, was very knowledgeable about the vehicle which was fantastic. Lisa was able to get us a less than expected interest rate which was greatly appreciated. The negotiation with Richard was as painless as possible. Dean had us signed up and out the door very quickly. This whole team was a pleasure to work with throughout our purchase. We will definitely come back to this dealership for our next vehicle purchase. More

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