Ricky Miner | Page 3

Amazing I purchased my RV July 2018 the overall experience was excellent everyone at the dealership is friendly and always wants to help . I stop by the deal I purchased my RV July 2018 the overall experience was excellent everyone at the dealership is friendly and always wants to help . I stop by the dealership at least twice a month for certain things everyone is extremely friendly and always willing to talk . The customer service is amazing if you thinking about buying an RV you must check out Dodd RV in Yorktown you will not be disappointed More

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Great Experience Knowledgeable Staff We looked at so many different dealerships before deciding on Dodd. Dodd was actually the first place we went to when we started looking, and that's w We looked at so many different dealerships before deciding on Dodd. Dodd was actually the first place we went to when we started looking, and that's where we ended up buying. Reason... Friendly, honest and knowledgeable staff. Family owned and you are treated as family there. Right down to the final walk through and service at the end. As long as you stay as family owned business, you will continue to get ours. To many are selling out to Camping world now, please don't ever do that! Stay as you are. I can't thank Eveyone at the Yorktown Dodd Enough for such a quick, smooth and painless transaction without any hidden costs. More

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Another Great Service Experience Thanks once again Dodd for great work. Now if we can just get Thor Motor Coach to make better products and authorize warranty work quicker I wouldn't Thanks once again Dodd for great work. Now if we can just get Thor Motor Coach to make better products and authorize warranty work quicker I wouldn't need to depend so much on your great service team. Crystal kept me informed all along as Sandy did battle with the Thor warranty mess. I'm sure others were involved in the work in addition to Crystal, Sandy, Ricky, and George and they are all great. Melissa Grace runs a great department. More

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Service for Reflection Fifth Wheel RV As usual when dealing with Dodd RV in Yorktown, VA (I've never been to their Portsmouth facility), my wife and I were both impressed with both their e As usual when dealing with Dodd RV in Yorktown, VA (I've never been to their Portsmouth facility), my wife and I were both impressed with both their efficiency and thoroughness. More

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From Buyer's Remorse to "Can't Wait to Go Camping!!" Thank you Dodd RV, of Yorktown, VA, for taking such good care of us. We bought a brand new Coachmen Leprechaun from another dealer, who it turns out Thank you Dodd RV, of Yorktown, VA, for taking such good care of us. We bought a brand new Coachmen Leprechaun from another dealer, who it turns out was not actually a Coachmen dealer, and we unfortunately received subpar service - no PDI, no customer inspection before possession, etc. But with numerous problems in the RV from the start, we called up Coachmen Corporate, who instructed us to take it to Dodd RV. We took the RV to Yorktown on Thursday after work, on Friday they went over it with a fine tooth comb for a proper PDI, and on Saturday we received a proper walk-through to explain how to work everything and take good care of our new RV. We were treated just as if we had bought the unit from them in the first place! Everyone from Michael McNeil, the GM, Melissa Grace, the Service Manager, Richard Winer, who did a very thorough walk-though with us and had a lot of helpful suggestions to make our first camping trip even more enjoyable (like putting insect screens on the vents as we will be Boondocking in a field). Rob Eller in the Parts department made sure we had the necessities for our first camping trip, even going as far as checking the screens we planned to buy to make sure we had the right ones. Also met with Arnold Smith and Sara Clevinger in the business office. Dodd RV made sure that we met everyone in person that we might need to interact with in the future and made sure we felt welcomed there. And yes, as far as I can see, they fixed every issue we found and some we hadn't! The ladder for the bunk can now be put in place by one person (before it took 3 of us to wrestle it into place), the broken drawer latches are all replaced, the hanger bar in the closet is now funtional, slide gaskets are glued back into place, and they even realized that the sink was missing the drain stop so put one in for me. All I can say is thank you thank you thank you Dodd RV. We have gone from "buyer's remorse" to "Can't wait to go camping". Forest River/Coachmen is well represented with this company, and even though I will pass 5 other RV dealers to get to them, I feel it is the best dealership in Hampton Roads to take care of my RV. More

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GREAT EXPERIENCE If your looking to buy a travel trailer or RV look no farther than Dodd Rv. We love our new WOLF PUP, fits us perfect. If your looking to buy a travel trailer or RV look no farther than Dodd Rv. We love our new WOLF PUP, fits us perfect. More

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Just bought our first 5th wheel, 2018 Solitude 375RES The Dodd RV family is great. They have been extremely supportive, greeting us warmly multiple times answering all our questions. This is our 5th RV The Dodd RV family is great. They have been extremely supportive, greeting us warmly multiple times answering all our questions. This is our 5th RV and by far the best experience so far. Greg was very nice to work with. The entire team makes you feel like you are part of the family. More

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Highly recommended Super easy for our first time purchase of a new rv! Tina Dew was very knowledgeable about the trailer we picked and made our decision easy. Highly rec Super easy for our first time purchase of a new rv! Tina Dew was very knowledgeable about the trailer we picked and made our decision easy. Highly recommend Dodd RV for anything RV related!! More

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Excellent Experience After visiting a number of RV dealers and being bombarded with pushy sales people with little RV experience we found Dodd RV in Yorktown, Va. We were After visiting a number of RV dealers and being bombarded with pushy sales people with little RV experience we found Dodd RV in Yorktown, Va. We were greeted immediately and introuduced to our sales person Scott. He knew the product line he was selling and was able to show us a number of coaches which met our criteria. There was no push to buy and no request for our email or phone number. The decesion to buy was ours and we were able to find the coach we wanted. The closing on the coach was fast and efficent. The walk thru of our new vehicle was fantastic, with time tken to review everythng we needed to know. The RV experience of the person showing us our new coach was extremely helpful in getting us the confidence to know what we are doing. Lastly, the Dodd parts dept was ready to make appointments for a one year service and provide us with a few needed items. Our opinion of Dodd RV is that it is staffed with experienced and compentent staff and offers a great product lines. We will recommend them highly to anyone seeking the RV buying experience. More

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Dodd RV the best RV dealer in town Ted & I have known Jamie Dodd for 25+ years when he was fresh out of college selling cars at a Ford dealership. We were his first sale and from that Ted & I have known Jamie Dodd for 25+ years when he was fresh out of college selling cars at a Ford dealership. We were his first sale and from that moment on we appreciated the customer service he gave us, he kept in touch all these years sending us tickets to the RV show in Virginia Beach. We went every year thinking one day we would buy an RV and finally we made that plunge and did it at Dodd RV. We could not be any happier with the service we received from Shane, Ricky, Arnold and Rob and the personal attention from Jamie. Jamie you run a top notch organization if anyone I hear is thinking about an RV I will tell them to come to Dodd. More

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