Rob Johns
Rob Johns at Chevy Exchange
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Rob Johns | Page 3

Sales Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0
170 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

39 yrs, 10 mos

5.0

170 Reviews

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170 Reviews of Rob Johns

June 06, 2023

Dealership Rating
Employee Rating

Danny was the most helpful and attentive salesperson we have worked with across many car buying experiences. His manner challenges the stereotypical 'car salesman' persona. He and the other personnel at th More

by j-kaplan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo, Baha Assaf

Jun 08, 2023

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 18, 2023

Dealership Rating
Employee Rating

Truly the easiest car buying experience I’ve ever had. Top notch customer service and the process was the completely painless. Prior to my arrival, Rob Johns provided an overview of the vehicle, warranty, More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Baha Assaf, Viviana Quinto

May 22, 2023

Chevy Exchange responded

Eric, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 10, 2023

Dealership Rating
Employee Rating

Danny is always easy to work with and gives you his full attention when going through cars you are interested in purchasing More

by Car purchase 2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2023

Chevy Exchange responded

We are truly grateful for this awesome review! We are thrilled that Danny was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

May 02, 2023

Dealership Rating
Employee Rating

Danny Trujillo and Rob were great to work with! Answered all my questions and made the process very smooth. More

by sonia.zanotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2023

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 24, 2023

Dealership Rating
Employee Rating

Danny was extremely helpful, thorough, and answered all of my questions! Rob and Danny worked great as a team and they made the process extremely easy. I was looking at a few different dealerships and I More

by nickygetz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Trujillo

Apr 26, 2023

Chevy Exchange responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 26, 2023

Dealership Rating
Employee Rating

Your guys were wonderful explaining everything and actually put me in the car and welcomed me to my automobile it was great experience More

by marvincosby3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Chevy Exchange responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 25, 2023

Dealership Rating
Employee Rating

DANNY TRUJILLO IS THE BEST SALES PERSON I DEALT WITH. HE ANSWER ALL MY QUESTIONS AND CONCERNS. THIS IS MY 7TH VEHICLE FROM HIM IF YOUR LOOKING FOR A NEW VEHICLE, GO SEE HIM AT THE CHEVY EXCHANGE. THANKS More

by My Blazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Chevy Exchange responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 06, 2023

Dealership Rating
Employee Rating

Great service, and friendly people! Would definitely shop here again. They took great care of us throughout the process. More

by JG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Viviana Quinto, Cass Harb , Michelle Rendall

Mar 09, 2023

Chevy Exchange responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 27, 2023

Dealership Rating
Employee Rating

They all did a fantastic job the whole deal went very well.nicely done thanks More

by Lamp210
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 01, 2023

Chevy Exchange responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 26, 2023

Dealership Rating
Employee Rating

The atmosphere and professionalism was wonderful. I felt that Jeff matched what I was looking for and was very responsive through email and phone calls. More

by samialbert2115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert

Feb 28, 2023

Chevy Exchange responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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