Robert Goldberg | Page 30

I was disappointed that the warning lights went on on the dash less than a mile from the dealership. It also took the service manager a long time to contact me. Same with with the wire transfer, that should dash less than a mile from the dealership. It also took the service manager a long time to contact me. Same with with the wire transfer, that should not have taken so long to confirm. Very hard to get anyone from dealership on the phone. More

by NikiT Verified Customer Verified Customer

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The entire sales experience was completely hassle-free. The salesman, Matthew, was very knowledgale and thorough when explaining the many features of my new RAV 4. The salesman, Matthew, was very knowledgale and thorough when explaining the many features of my new RAV 4. More

by NOTNEBNOD Verified Customer Verified Customer

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Pleasurable experience from start to finish. Veey open and honest. Definitely a dealership I would recommend amd return to. Veey open and honest. Definitely a dealership I would recommend amd return to. More

by Brian Verified Customer Verified Customer

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This was our 4th car from dch. We came here even though we moved an hour away because of the service we get every time. We came here even though we moved an hour away because of the service we get every time. More

by TAZ1883 Verified Customer Verified Customer

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Very honest and straightforward transaction process and fair pricing. My experience at DCH Toyaota was great from start to finish. Our Sales Rep Avi Avitar was made our trade-in and purchase simple and ef fair pricing. My experience at DCH Toyaota was great from start to finish. Our Sales Rep Avi Avitar was made our trade-in and purchase simple and effortless. Two thumbs up! Definitely a dealership I'd recommend or return to. More

by Brian Verified Customer Verified Customer

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Honest. Not pushy with extras sales. Got what paid for. Paid for what I got. Not pushy with extras sales. Got what paid for. Paid for what I got. More

by PETERC29 Verified Customer Verified Customer

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This is my fifth Toyota that I have bought from DCH. Always a good experience. I recommend all my friends to use DCH. Always a good experience. I recommend all my friends to use DCH. More

by E kipp Verified Customer Verified Customer

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The dealership is great for buying a car but the service center is completely lacking. I just had a service done and waited for my vehicle. I booked a 730 am appointment so I would first in line. There was center is completely lacking. I just had a service done and waited for my vehicle. I booked a 730 am appointment so I would first in line. There was a lack of communication on when my car would be ready. I agrr3d to the recomme ded swrvices and that took and extra 90 minutes onto of the 60 i already waited for. I wanted to use a coupon when I went to check out and was told I had to give it to the person assisting me before the paperwork was printedbut i was not giben that option. Needless to say I was very annoyed. The service took over 2 hours and I paid more than anticipated. No happy. I have been buys g cars at this dealership for week over a decade and the service department is severely lacking in customer service and communication. More

by CVVALENTINO Verified Customer Verified Customer

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Avi you provided great customer service. He was very responsive throughout the process. Thank you. He was very responsive throughout the process. Thank you. More

by blake.hyatt Verified Customer Verified Customer

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Was actually pretty nice, just wasn’t a fan of the electronic paperwork; I’d like to read the documents in full before signing. electronic paperwork; I’d like to read the documents in full before signing. More

by NICHOLAS52100 Verified Customer Verified Customer

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