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Robert Marr
Robert Marr at Mercedes-Benz of Silver Spring

Robert Marr | Page 3

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.8
73 Reviews
4.8

73 Reviews

Write a Review

73 Reviews of Robert Marr

April 26, 2023

Dealership Rating
Employee Rating

It is the best. James McDonald and the entire staff are willing to assist you with sincerity. More

by smithhayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Jay Son, James McDonald

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Jun 05, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

Dealership Rating
Employee Rating

Robert Marr was very rude to me even though I have been a customer here for over 6years and spent thousands with your company. More

by Fumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 02, 2023

Mercedes-Benz of Silver Spring responded

Fumi, We take all concerns seriously and strive to provide the highest level of customer service to our clients, and are sorry to hear about your experience. Our Service Manager, Adam Rew, would like to speak with you to further discuss your concerns but is unable to locate your contact information in our database by your screen name. At your convenience, please contact Adam at 301-679-4051 or arew@mileone.com. Thank you.

February 13, 2023

Dealership Rating
Employee Rating

Helpful, efficient, communicative, staff and productive maintenance crew. Wait times are minimal and work done correctly More

by rbstew1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Percy Agyei-Obese, May Shyne, Juan Ayala

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Feb 15, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

Feb 13, 2023

rbstew1 responded

Top-notch service

January 16, 2023

Dealership Rating
Employee Rating

I had several issues to be addressed. The dealership handled all of problems with excellent skill and expertise. More

by bhhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala, Juan Easley, Juan Ayala, Greg Andre , Darrell Fenton

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Jan 18, 2023

Mercedes-Benz of Silver Spring responded

Hi Bhhudson, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2022

Dealership Rating
Employee Rating

Is an excellent place to buy your car because people are they honest my specialty Edward Moore he goes out of his way to assist people and I can speak that for myself he has he helping me a lot. I’m very gr More

by eunice.mg2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

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Jan 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2022

Dealership Rating
Employee Rating

Mercedes of Silversprings has been to me a Great place to get my 5 Mercedes cars service when needed. More

by g.r.gruel007@gmai.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

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Dec 12, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Dealership Rating
Employee Rating

I just had my car serviced and ,the service was very good and my service supervisor Robert was very nice, helpful and experienced More

by Aref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Khalil Nuri, Blair Shepherd

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Dec 03, 2022

Mercedes-Benz of Silver Spring responded

Hi Aref, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 01, 2022

Dealership Rating
Employee Rating

Charlie goes above and beyond to make sure, I’m satisfied with whatever service or purchase at all times More

by interiorroboticsllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Miller

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Dec 02, 2022

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

October 27, 2022

Dealership Rating
Employee Rating

The customer service technician was competent, courteous and attentive while I waited for my service to be completed. More

by Janismh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 03, 2022

Mercedes-Benz of Silver Spring responded

Hi Janismh, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

October 12, 2022

Dealership Rating
Employee Rating

It is close to my resident. The staff are wonderful and very professional and the location is easily accessible. More

by boludunni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 15, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Oct 15, 2022

boludunni responded

Mr. Robert Marr is an all rounder in effectiveness and human relations. I will not leave servicing my car with your service office as long as Mr. Marr is with you.

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