Scott Abdon

This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I would recommend this dealership to all my friends and family. My daughter and I have purchased and or leased vehicles from Klaben for over 15 years and are both very satisfied. Joe Hilliard in service and Justin Bolen in sales are the best. The Klaben family at all the dealerships are hardworking and always there if you need to talk with them. I wish the entire organization continued success. More

by guygategalinspectionservice Verified Customer Verified Customer

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Arrived & working on my car in minutes! Thanks to Joe Hilliard and Keith King! Outstanding Work! Thanks to Joe Hilliard and Keith King! Outstanding Work! More

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Klaben helped me understand what were the major tradeoffs in choosing specialty tires without talking down to me. Then Joe accommodated an unusual installation plan, making it easy for me. Great servuce! in choosing specialty tires without talking down to me. Then Joe accommodated an unusual installation plan, making it easy for me. Great servuce! More

by thomas_fontana_360 Verified Customer Verified Customer

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Cost of routine serice extremely high and not able to compensate for work not needed in package pricing. compensate for work not needed in package pricing. More

by ncmajba Verified Customer Verified Customer

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New review 10-30-25 As always excellent service was received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper re received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper repairs. Joe Hilliard is always professional and goes beyond what is necessary to make sure I am taken care of. All the staff is great. Smiling faces and greetings make you feel at home when you walk in the service department! More

by guygategalinspectionservice Verified Customer Verified Customer

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From start to finish, Justin Bolen, very professional. I never felt rushed or pushed in any direction. Answered all of my questions in detail. I reside in NYS but still will be purchasing from Klaben I never felt rushed or pushed in any direction. Answered all of my questions in detail. I reside in NYS but still will be purchasing from Klaben Chrysler Jeep again. FIVE Stars Plus to Justin Bolen. A pleasure to work with on my purchase. More

by WPNOLAN3 Verified Customer Verified Customer

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I found Klaben Chrysler Dodge Jeep dealership in Kent to be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I won’t take my vehicle anywhere else anymore. Thank you, RIdge and Joe for taking care of my Jeep sincerely, Doug Rice More

by dougprice56 Verified Customer Verified Customer

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My car buying experience at this store far exceeded my expectations! This store is beautiful, clean and well lit which made it comfortable. I was not in the market to buy a Jeep but settled in on a 2025 J expectations! This store is beautiful, clean and well lit which made it comfortable. I was not in the market to buy a Jeep but settled in on a 2025 Jeep Wagoneer S Launch Edition EV. I absolutely love this vehicle! It's Jeep's equivalent to a Model Y but with less plasticky materials on the dash, luxurious leather interior, and a refined suspension. It's very quiet and quick too! Tim Beane and Steve (managers) took great care of me and made sure I got what I wanted. Once I settled on a vehicle the finance experience was a breeze working with Joby. In my years of leasing/buying vehicles this was the fastest purchase. I would highly recommend this Klaben store if you're in the market for a new/used vehicle. You will not be disappointed. More

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Great experience the salesman was the best he was able to answer all my questions and show me the new electric Dodge charger and he was able to find me the perfect. answer all my questions and show me the new electric Dodge charger and he was able to find me the perfect. More

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I was very satisfiesd with Joe Hilliard and his team in the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work o the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work on my 2025 RAM was going to be longer than first quoted. All in all keep up the great work and attitude there. More

by STEPHENBOWE Verified Customer Verified Customer

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