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Scott Burk

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Scott Burk | Page 7

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

Scott Burk Service Advisor Klaben Ford Lincoln of Warren sburk@klaben.com (330)369-4444 X174 Visit Us at www.klaben.com The Klaben Automotive Group’s mission is to be a premier automotive enterprise, driven by the customer, committed to excellence, and providing value to our customers, team members, partners and communities.

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4.8

396 Reviews

Overview Reviews (396)

Dealership Experience

14 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

4.8

396 Reviews

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396 Reviews of Scott Burk

November 30, 2022

Dealership Rating

Employee Rating

Klaben Ford-Lincoln has the best service department and the best service techs in the area! the best service techs in the area! More

by JSCOTTR9091

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Renier

Helpful 0

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Dec 02, 2022 -

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2022

Dealership Rating

Employee Rating

Friendly service and sales staff. Service was performed promptly and I was notified when vehicle was done. Service was performed promptly and I was notified when vehicle was done. More

by dnsandion

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

November 06, 2022

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Employee Rating

Competitive tire prices, easy scheduling and quick mounting service. Shopped around for tire prices and Klaben was the best deal. I even bought the 3-yr road hazard warranty. mounting service. Shopped around for tire prices and Klaben was the best deal. I even bought the 3-yr road hazard warranty. More

by Billandsandee

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 11, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2022

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Employee Rating

I use this dealership for all of my service appointments, and normally they are top notch. Unfortunately, the last few times my truck has been in there it was for a noise that is reoccurring. They were unab and normally they are top notch. Unfortunately, the last few times my truck has been in there it was for a noise that is reoccurring. They were unable to recreate the noise, so they were unable to fix the problem. More

by Ward

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Albert Collins

Helpful 0

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Oct 03, 2022 -

Klaben Ford Lincoln of Warren responded

Ward, We are sorry to hear of your dissatisfaction with your truck. We recognize it is frustrating when a vehicle will not exhibit an issue while it is in the shop. If anything new develops or the issue becomes constant, please reach out to any of our advisors. Thank you for taking the time to share your comments. We apologize for not providing a resolution.

September 28, 2022

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Employee Rating

Customer service technician was prompt, courteous, and also washed my Ford Edge for me. My maintenance check was free as it was my first visit for this vehicle. Thank you Klaben Ford. also washed my Ford Edge for me. My maintenance check was free as it was my first visit for this vehicle. Thank you Klaben Ford. More

by Millie/BobbiJo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeff Johnson, John Renier, Albert Collins, Niall McGee

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Oct 01, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 16, 2022

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Employee Rating

The service was fast and easy! I didn’t even have to schedule it. I would recommend Klaben Ford to anyone! I didn’t even have to schedule it. I would recommend Klaben Ford to anyone! More

by KSPROLL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chuck Potashnik, Jeff Johnson, Albert Collins

Helpful 0

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Sep 18, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

September 09, 2022

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Employee Rating

Everyone here is so friendly, helpful, and knowledgeable! Always a great experience. I’ve been coming here for 17 years. Always a great experience. I’ve been coming here for 17 years. More

by hollystar79

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Sep 13, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 05, 2022

Dealership Rating

Employee Rating

I was pleased with the service I received for my oil change. And plan to come back again. Thank you again for your kindness. change. And plan to come back again. Thank you again for your kindness. More

by Y2GWENN

Verified Customer

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Sep 08, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 18, 2022

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Employee Rating

Great service along with a friendly staff make even an oil change very important !! With very clean surroundings also !! oil change very important !! With very clean surroundings also !! More

by ROBERTKNUFF

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 22, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!

August 13, 2022

Dealership Rating

Employee Rating

Scott provided excellent customer service with a smile! My Betty Blue has been disappointed for months with her check engine light on & flashing. Scott made sure to get it right🎉 My Betty Blue has been disappointed for months with her check engine light on & flashing. Scott made sure to get it right🎉 More

by athomp44

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 16, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Scott Burk | Page 7

Service Advisor

Klaben Ford Lincoln of Warren

396 Reviews of Scott Burk

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