Scott Lupo
Scott Lupo at Family Hyundai
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Scott Lupo | Page 3

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
303 Reviews
4.7

303 Reviews

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303 Reviews of Scott Lupo

January 18, 2024

Dealership Rating
Employee Rating

My Car Was On The Lot From July to End of December . Minimum Communication And Updates More

by KORSHEWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 16, 2024

Dealership Rating
Employee Rating

Nice people to deal with, I thought I got a good price on my trade-in, More

by CUB8424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Family Hyundai responded

Thank you so much for choosing Family Hyundai. Please let us know if we can be of any more assistance!

January 14, 2024

Dealership Rating
Employee Rating

The salesman Jerry was knowledgeable in explaining the vehicle options and understanding in what type of vehicle we were looking for. More

by taborwh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

Jan 15, 2024

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

January 12, 2024

Dealership Rating
Employee Rating

The sales staff is very knowledgeable and friendly. They are also very fair and courteous. More

by PLEONI07051969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mayweather met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 11, 2024

Dealership Rating
Employee Rating

Maurice was very helpful and friendly. The process was faster than I expected. He also did a great job of showing me how to use all the features on my Tucson. More

by jmcclernon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Family Hyundai responded

Thank you for your kind words for Maurice and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 03, 2024

Dealership Rating
Employee Rating

Family Hyundai went above and beyond to get the car I wanted in a timely fashion. Vic, our sales representative was friendly and very accommodating. Great experience! More

by MORGANHELEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victor

Jan 03, 2024

Family Hyundai responded

Morgan, Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance!

January 02, 2024

Dealership Rating
Employee Rating

It’s a wonderful dealership to do business with… the sales people are kind and vey knowledgeable More

by richgreybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jaclyn Bobbitt, Courtney Mearns, TJ Schmitt, Kim DeVries , Wayne Huffman was very helpful with the issue with my

Jan 02, 2024

Family Hyundai responded

Thank you, Rich, for the kind words for our service and sales departments! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

Dealership Rating
Employee Rating

This is our 5th vehicle with Family Hyundai and couldn't be more pleased. Jaclyn was our rep for the last two vehicles and her professionalism is second to none. Everyone at Family is courteous and helpful. More

by DBULVAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt, Michael Kratschmer , Tom Salin

Jan 02, 2024

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

December 23, 2023

Dealership Rating
Employee Rating

This is at least the 8th or 9th car we have bought at Family Hyundai and all from Kristi Feinberg. We are always 100% sure that we always get the best deal by going to this dealer. There maintenance de More

by CAROLYNJK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Robbie Watson

Dec 27, 2023

Family Hyundai responded

Thank you so much for your wonderful review, Carolyn! We are thrilled that Kristi had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

December 20, 2023

Dealership Rating
Employee Rating

Family Hyundai really does a great I really love my Santa Fe A special shout out to Adam the salesman at family Hyundai he does such a great job I will definitely refer family members and friend to family More

by DEANNA.BARRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Adam Ghouleh

Dec 21, 2023

Family Hyundai responded

Thank you, Deanna! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new Santa Fe, and we look forward to continuing to serve you in the future!

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