105 Reviews
Write a Review105 Reviews of Scott Mertz
August 26, 2020
We were more than pleased with our 6-month check-up for our 2020 Subaru Forester on Monday, August 24. We arrived a little early but had a very short wait before our car was taken in to be serviced. Mean our 2020 Subaru Forester on Monday, August 24. We arrived a little early but had a very short wait before our car was taken in to be serviced. Meanwhile, we sat comfortably at a small table. We were summoned just a short while later that our car was done. We had time to speak to our salesman, Ken Heim, and were able to tell him how delighted we are with our car. Our entire visit took only 45 minutes which is a minor miracle for us ! More
Other Employees Tagged: Robert Shoup , Ken Heim, Phil Rizzo
August 25, 2020
Just bought an Outback over the weekend and was extremely happy with the entire process. Dale did a great job for us and we would highly recommend W&L Subaru for your next purchase. Low pressure, professiona happy with the entire process. Dale did a great job for us and we would highly recommend W&L Subaru for your next purchase. Low pressure, professional, and fair !!! Thanks Dale !!! More
Other Employees Tagged: Robert Shoup, Dale Long , Can not remember the name of the man that went over the car features, but he was also very friendly and helpful.
July 14, 2020
W&L Subaru has been the absolute best dealership I have ever dealt with in my experience of purchasing vehicles. They have amazing customer service, fabulous mechanical services, their employees are fantas ever dealt with in my experience of purchasing vehicles. They have amazing customer service, fabulous mechanical services, their employees are fantastic and most important they are always garenteed to stick to their word on warrantees and services. These people are amazing. You should definitely go see them. Ask to see Kyle Bennar or Mike Rorke, tell them Catharina set you!!!! Garenteed to leave happy and smiling. More
Other Employees Tagged: Robert Shoup, Donna Gallo, Kyle Bennar, Becky Kline, Christian Perles, Mike Rorke , Meghan Balum, Kim Rorke, Shaunda Zeigler
July 10, 2020
Second car purchased thru this dealer. A great place to shop and buy a car!! Everyone was very helpful in making my choice and answered all my questions that i had. A great place to shop and buy a car!! Everyone was very helpful in making my choice and answered all my questions that i had. More
Other Employees Tagged: Robert Shoup, Becky Kline
June 19, 2020
W&L service continues to amaze me. They are very efficient and extremely friendly. They always provide me with a loaner that is a brand new car unlike most dealers who give me junk to drive. efficient and extremely friendly. They always provide me with a loaner that is a brand new car unlike most dealers who give me junk to drive. More
Other Employees Tagged: Gregg Bassett, Andy Long, Roy Beck , Meghan Balum, Cliff Clymer, Phil Rizzo
June 05, 2020
A++ Dealership Always top notch...there's a reason I travel 135 miles to this dealership. I bought my first Subaru here for the price, and the people and service ke Always top notch...there's a reason I travel 135 miles to this dealership. I bought my first Subaru here for the price, and the people and service keep me coming back More
June 04, 2020
Above and Beyond The Long Family and their entire staff are professional and courteous. I live in Bethlehem, PA, with two Subaru dealerships within 15 miles and I dri The Long Family and their entire staff are professional and courteous. I live in Bethlehem, PA, with two Subaru dealerships within 15 miles and I drive over two hours each way to go to W&L Subaru for their 5 star sales and service. You will never find a better Subaru dealership anywhere. More
Other Employees Tagged: Gregg Bassett, Andy Long, Curt Reid , Shaunda Zeigler
May 25, 2020
Amazing service every time. They get me in and out very quickly and are always friendly and caring. They always take great care of me and my vehicle. quickly and are always friendly and caring. They always take great care of me and my vehicle. More
Other Employees Tagged: Gregg Bassett, Roy Beck , Cliff Clymer, Phil Rizzo
May 22, 2020
No pets The reason I asked for a loaner is because I do not like staying in the waiting area with pets. Don't get me wrong. I love dogs. I just think they The reason I asked for a loaner is because I do not like staying in the waiting area with pets. Don't get me wrong. I love dogs. I just think they belong at home; not in a place of business. More
March 21, 2020
Another great experience from W&L! From the top down it is a wonderful place. Andy, Greg, Scott, Rob and Curt all made it work flawlessly! Thanks again. See you soon. is a wonderful place. Andy, Greg, Scott, Rob and Curt all made it work flawlessly! Thanks again. See you soon. More
Other Employees Tagged: Andy Long, Robert Shoup, Curt Reid

