Scott Mertz
Scott Mertz at W&L Subaru

Scott Mertz | Page 7

Sales Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.6
105 Reviews
4.6

105 Reviews

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105 Reviews of Scott Mertz

August 26, 2020

Dealership Rating
Employee Rating

We were more than pleased with our 6-month check-up for our 2020 Subaru Forester on Monday, August 24. We arrived a little early but had a very short wait before our car was taken in to be serviced. Mean More

by davidandogre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Ken Heim, Phil Rizzo

Aug 26, 2020

W&L Subaru responded

Thank you so much for the kind words! Have a great day!

August 25, 2020

Dealership Rating

Just bought an Outback over the weekend and was extremely happy with the entire process. Dale did a great job for us and we would highly recommend W&L Subaru for your next purchase. Low pressure, professiona More

by dave@hunterbrothersint.com
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Dale Long , Can not remember the name of the man that went over the car features, but he was also very friendly and helpful.

Aug 25, 2020

W&L Subaru responded

Thanks so much Dave! Let us know if you need anything else!

July 14, 2020

Dealership Rating
Employee Rating

W&L Subaru has been the absolute best dealership I have ever dealt with in my experience of purchasing vehicles. They have amazing customer service, fabulous mechanical services, their employees are fantas More

by Catberrios
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Donna Gallo, Kyle Bennar, Becky Kline, Christian Perles, Mike Rorke , Meghan Balum, Kim Rorke, Shaunda Zeigler

Jul 16, 2020

W&L Subaru responded

Thank you so much for posting this review, Catharina! We really appreciate it!

July 10, 2020

Dealership Rating
Employee Rating

Second car purchased thru this dealer. A great place to shop and buy a car!! Everyone was very helpful in making my choice and answered all my questions that i had. More

by mountiedad64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Becky Kline

Jul 10, 2020

W&L Subaru responded

Thank you, we are very grateful for your business!

June 19, 2020

Dealership Rating
Employee Rating

W&L service continues to amaze me. They are very efficient and extremely friendly. They always provide me with a loaner that is a brand new car unlike most dealers who give me junk to drive. More

by Lynnette
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Roy Beck , Meghan Balum, Cliff Clymer, Phil Rizzo

Jun 19, 2020

W&L Subaru responded

Thank you so much Lynette for the 5 star rating and for sharing your experience and things that are important during your visit. We appreciate your business and continued relationship with our dealership. Loaner vehicles for our customers are very important to us and one of the ways we can separate ourselves from others dealers in the area. Thank you so much for your feedback and positive review!

June 05, 2020

Dealership Rating
Employee Rating

A++ Dealership Always top notch...there's a reason I travel 135 miles to this dealership. I bought my first Subaru here for the price, and the people and service ke More

by sboak44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2020

W&L Subaru responded

We are so very grateful that you make the trip to our dealership! Thanks so much!

June 04, 2020

Dealership Rating
Employee Rating

Above and Beyond The Long Family and their entire staff are professional and courteous. I live in Bethlehem, PA, with two Subaru dealerships within 15 miles and I dri More

by Steelers58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Curt Reid , Shaunda Zeigler

Jun 05, 2020

W&L Subaru responded

Thank you for taking the time to post this review! Enjoy your new ride!

May 25, 2020

Dealership Rating
Employee Rating

Amazing service every time. They get me in and out very quickly and are always friendly and caring. They always take great care of me and my vehicle. More

by Lynnette
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Roy Beck , Cliff Clymer, Phil Rizzo

May 26, 2020

W&L Subaru responded

Thank you for posting this!

May 22, 2020

Dealership Rating
Employee Rating

No pets The reason I asked for a loaner is because I do not like staying in the waiting area with pets. Don't get me wrong. I love dogs. I just think they More

by ROBSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2020

W&L Subaru responded

Hi and thanks for the feedback! We are proud to be pet friendly, and very proud of our loaner fleet of brand new cars and we're always happy to loan you a car any time you are in! Thanks again, and have a great day!

March 21, 2020

Dealership Rating
Employee Rating

Another great experience from W&L! From the top down it is a wonderful place. Andy, Greg, Scott, Rob and Curt all made it work flawlessly! Thanks again. See you soon. More

by sm7redsox
Recommend Dealer
Yes
Mar 21, 2020

W&L Subaru responded

We really appreciate your business! Thank you so much for the review!

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