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Sean Bradford
Sean Bradford | Page 26
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
375 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
Write a Review
375 Reviews of Sean Bradford
July 31, 2020
Tricky Sunroof Seals Require Skilled Techs My Ford F150 Sunroofs started binding and leaking which of course was a problem. The staff at Klaben worked with the master tech/mechanics to figure My Ford F150 Sunroofs started binding and leaking which of course was a problem. The staff at Klaben worked with the master tech/mechanics to figure it out and get it fixed right. Sean, Mike, and Kim were bound and determined to get it right and keep me happy. First rater service!!! More
by Grecco Roman
Verified CustomerOther Employees Tagged: Mike Brandvold, Kim Wolfram
July 30, 2020
First rate experience! I can always count on a personalized professional experience for whatever reason my car needs serviced. I have been bringing my cars to Klaben for ove I can always count on a personalized professional experience for whatever reason my car needs serviced. I have been bringing my cars to Klaben for over 30 years and always have had a very good experience. More
by Jhaas859
Other Employees Tagged: Mona Crooks
July 21, 2020
Great customer care &service Have done business with Klaben since 2008. Purchased several vehicles from them and have been having my service done by then since 2012. I have used Have done business with Klaben since 2008. Purchased several vehicles from them and have been having my service done by then since 2012. I have used several different service advisors and all of them have provided excellent service. I have settled on Mona crooks as my go to advisor for the last few visits. See is a caring and knowledgeable representative. On my last visit I also interacted with Sean Bradford, Service Lane Manager. Sean advised of some work needed tha was beyond what I brought my vehicle for. He advised me that this additional work was needed and he recommended if this work was not done my transmission could be at risk. This is the kind of service that I would hope to get from a organization like Klaben More
by George
Other Employees Tagged: Mona Crooks
June 04, 2020
Mona and Sean Bradford always go above and beyond to make sure the service experience goes as smooth as possible always a satisfied with klaben every time I have to go in sure the service experience goes as smooth as possible always a satisfied with klaben every time I have to go in More
by JASONMUSTER
Other Employees Tagged: Mona Crooks
June 01, 2020
Great inventory selection. The Collision department is second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her offic second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her office to speak to me. More
by SMDARROW
Other Employees Tagged: Kim Wolfram, Artie Gissinger, Richard Klaben, Carl Bujorian, Tom Alcorn, Christine Klaben , Brandon Brinko, Dakota in service and Loretta in rental
May 26, 2020
I don't remember the names of those who helped me, but each person.... 1. Listened to my concerns with care 2. Gave me appropriate feedback 3. Was kind and professional Listed 1. 2. 3. as most impor each person.... 1. Listened to my concerns with care 2. Gave me appropriate feedback 3. Was kind and professional Listed 1. 2. 3. as most important to me Thank you to the service department More
by Nancy
Other Employees Tagged: Mike Brandvold , Brandon Pritchett, Tyler Schultz
April 23, 2020
First let me say after the incident I was a little upset. Thank you klabeen team for making things right. Very professional. All I'll say is that I know the service department is very busy. And the technicia Thank you klabeen team for making things right. Very professional. All I'll say is that I know the service department is very busy. And the technicians have their hands full. However, we need to take a step back on every car that comes in. I will wait as long as I need to for the mechanics to due their job right the 1st time. We have to remember slow is fast. Well i think that's enough of me. More
by Arrivera27
Other Employees Tagged: Mike Brandvold
April 13, 2020
Service team worked hard to diagnose and repair tricky electrical problem. They gave me a loaner which was appreciated. Will return for future service needs. electrical problem. They gave me a loaner which was appreciated. Will return for future service needs. More
by BETTERBUILTHOME
Other Employees Tagged: Mona Crooks
April 12, 2020
Professional, courteous and super friendly staff. Will be going back for additional work on all vehicles. Even received phone calls updating the progress of repair. going back for additional work on all vehicles. Even received phone calls updating the progress of repair. More
by KGELLNER975
Other Employees Tagged: Joe French, Kim Wolfram , Stephanie
April 06, 2020
Everyone was super friendly and informative for what I thought was a simple recall that turned into a new engine. Mina called daily with an update on the vehicle and Sean went over all the replacement inf thought was a simple recall that turned into a new engine. Mina called daily with an update on the vehicle and Sean went over all the replacement information with us! More
by Arickahoover
Other Employees Tagged: Mona Crooks, Kim Wolfram
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