Sean Bradford
Sean Bradford at Klaben Ford Lincoln
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Sean Bradford | Page 26

Service Lane Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
304 Reviews

I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.

Dealership Experience

7 yrs, 3 mos

Industry Experience

33 yrs, 6 mos

Specialties & Trainings

Ford Lincoln Service Manager Master Certified

5.0

304 Reviews

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304 Reviews of Sean Bradford

January 29, 2019

Dealership Rating
Employee Rating

Awesome as typical of Klaben Ford! it was a last minute request on a cold snowy day. no real time or room for my car BUT...Klaben Ford (Kim Wolfram) made it work and thank goodness for More

by patty111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

January 28, 2019

Dealership Rating
Employee Rating

Battery replacement I took my car into Klaben to have the battery looked at after I had to use a battery pack to start it. It was just outside the 3 year warranty so I di More

by m10murf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram

January 20, 2019

Dealership Rating
Employee Rating

had a set back but they made it right. had a small set back with my recall and oil change but they were able to make it right. i would have liked a car wash both inside and out but it was r More

by kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

January 18, 2019

Dealership Rating
Employee Rating

Exceptional service from exceptional people! Klaben service department amazes me, yet again! I'm always treated with respect, their honest, and make each customer feel special and appreciated. M More

by Mzrbyrd0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pritchett

January 09, 2019

Dealership Rating
Employee Rating

Great Experience - Very Professional This is how you should be treated at all dealerships... They go above and beyond to take care of your issues. Sean Bradford - Carli Ramage - Tom Alcor More

by DISCMANJEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn , Carli Ramage

December 23, 2018

Dealership Rating
Employee Rating

Luv my Explorer Klaben is a great dealership. They aim to make things right and the customer happy. I always feel welcomed and appreciate the kindness and friendlin More

by MMSt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Richard Klaben, Jennifer Bowen , Dave Mott

December 18, 2018

Dealership Rating
Employee Rating

Intermittent problems are the worse to solve . Klaben persisted and Ford dropped the ball. Parts took 2 months to come, Klabens service manager to get involved on several o More

by RGC3831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

December 18, 2018

Dealership Rating
Employee Rating

Best Customer Service I have had several interactions with the service department and am pleased with my overall experiences. Everyone goes out of their way to be helpful, More

by TTWOOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Tom Alcorn , Kyle Sott

December 03, 2018

Dealership Rating
Employee Rating

Fast and friendly Best experiences ever buying a car. Everyone was really nice and it didn’t even take that much time. All of our questions were answered and everyone More

by Ismith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Moyers, Bob Paytas, The finance person was great i dont have her name at the moment

November 29, 2018

Dealership Rating
Employee Rating

prompt and professional repair service My new Edge began making a horrible thumping noise and would swerve upon braking-very frightening and progressively worsened over 7-10 days. I called More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

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