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Sean Bradford
Sean Bradford | Page 27
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
375 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
375 Reviews
Write a Review
375 Reviews of Sean Bradford
March 31, 2020
Service The service manager Sean is very professional and kind, he cares about customers. I was confused about my recent service but he helped me and clarifie The service manager Sean is very professional and kind, he cares about customers. I was confused about my recent service but he helped me and clarified it. More
by Rakan
Verified Customer
March 27, 2020
Excellent customer service Professionalism is the key word. Staff made me feel as if I was the most important person there. The determined the problem, offered suggestions, and Professionalism is the key word. Staff made me feel as if I was the most important person there. The determined the problem, offered suggestions, and fixed everything to my complete satisfaction. More
by rsentprs
Other Employees Tagged: Mike Brandvold
March 23, 2020
#1 in Customer Service!! Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definit Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definitely return to Klaben Ford for my service needs in the future. More
by joyboyland
Other Employees Tagged: Joe French
March 19, 2020
Continued Great Service! We always have a great experience with Klaben Ford in Kent. The team there always takes care of us. Klaben Ford will always be our first choice. We always have a great experience with Klaben Ford in Kent. The team there always takes care of us. Klaben Ford will always be our first choice. More
by Tony Bell
Other Employees Tagged: Kim Wolfram , Mario Palomba
March 16, 2020
Klaben is the place to go whether for service or purchase. Everyone there is so friendly and they treat you like family. I believe you could find no better place to take your car. purchase. Everyone there is so friendly and they treat you like family. I believe you could find no better place to take your car. More
by FRENCH15
Other Employees Tagged: Mona Crooks, Joe French, Carl Bujorian
March 12, 2020
Klaben has been super great to me with their customer satisfaction, I had recently had an issue with a recent service visit and after bringing the issue to the attention of the staff I was promptly conta satisfaction, I had recently had an issue with a recent service visit and after bringing the issue to the attention of the staff I was promptly contacted and helped. Both the advisor I worked with and manager who contacted me have been more than helpful, respectful, and accommodating. They turned a disappointing visit I had around and more than made up for it. I appreciate the help from the staff at Klaben and happy with the issue that was at hand, thank you. More
by tcrowe1718
Other Employees Tagged: Brandon Pritchett
March 08, 2020
Tim &Branden helped me find the perfect truck. Tim & Branden both helped me look for a new Ranger Lariat. Both very helpful and explained everything from start to finish. Made the buying experience Tim & Branden both helped me look for a new Ranger Lariat. Both very helpful and explained everything from start to finish. Made the buying experience so much better. And once I started the paperwork and financing, Christine explained everything in detail and made it very simple. More
by Larry
Other Employees Tagged: Tim Sterling, Christine Klaben , Branden Johnson, Steve Opalko
March 03, 2020
As always Klaben’s service was top notch! My truck was taken care of including a recall! They even washed off the salt! Always a pleasure! taken care of including a recall! They even washed off the salt! Always a pleasure! More
by Epyon
Other Employees Tagged: Tom Alcorn, Louis Polos , Mario Palomba
March 01, 2020
Very good service My experience was great. Had huge problem and they worked with me till end they provided me with a lovey car so live good. I have referred several ppl My experience was great. Had huge problem and they worked with me till end they provided me with a lovey car so live good. I have referred several ppl and will continue. Mr Klaben is never too busy to talk and react in a positive way, I will be returning for my 4th purchase and happy to be there. More
by BONNYES714
Other Employees Tagged: Richard Klaben, Tyler Kline , Mario Palomba, Brandon Pritchett, Patrick Sandy, Tyler Schultz
February 29, 2020
Everything went smoothly this time, however, they said they washed my Explorer. I guess they forgot to wash the back of it. The window and trunk area were just as snow and mud covered as when I dropped they washed my Explorer. I guess they forgot to wash the back of it. The window and trunk area were just as snow and mud covered as when I dropped it off. I will next time tell them not to wash it. :( On the bright side, Mona, Brandon and Mike are amazing! More
by deckrules
Other Employees Tagged: Mona Crooks
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