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Sean Bradford
Sean Bradford | Page 27
Service Lane Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
379 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
35 yrs, 4 mos
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
379 Reviews
Write a Review
379 Reviews of Sean Bradford
April 23, 2020
First let me say after the incident I was a little upset. Thank you klabeen team for making things right. Very professional. All I'll say is that I know the service department is very busy. And the technicia Thank you klabeen team for making things right. Very professional. All I'll say is that I know the service department is very busy. And the technicians have their hands full. However, we need to take a step back on every car that comes in. I will wait as long as I need to for the mechanics to due their job right the 1st time. We have to remember slow is fast. Well i think that's enough of me. More
by Arrivera27
Verified CustomerOther Employees Tagged: Mike Brandvold
April 13, 2020
Service team worked hard to diagnose and repair tricky electrical problem. They gave me a loaner which was appreciated. Will return for future service needs. electrical problem. They gave me a loaner which was appreciated. Will return for future service needs. More
by BETTERBUILTHOME
Other Employees Tagged: Mona Crooks
April 12, 2020
Professional, courteous and super friendly staff. Will be going back for additional work on all vehicles. Even received phone calls updating the progress of repair. going back for additional work on all vehicles. Even received phone calls updating the progress of repair. More
by KGELLNER975
Other Employees Tagged: Joe French, Kim Wolfram , Stephanie
April 06, 2020
Everyone was super friendly and informative for what I thought was a simple recall that turned into a new engine. Mina called daily with an update on the vehicle and Sean went over all the replacement inf thought was a simple recall that turned into a new engine. Mina called daily with an update on the vehicle and Sean went over all the replacement information with us! More
by Arickahoover
Other Employees Tagged: Mona Crooks, Kim Wolfram
March 31, 2020
Service The service manager Sean is very professional and kind, he cares about customers. I was confused about my recent service but he helped me and clarifie The service manager Sean is very professional and kind, he cares about customers. I was confused about my recent service but he helped me and clarified it. More
by Rakan
March 27, 2020
Excellent customer service Professionalism is the key word. Staff made me feel as if I was the most important person there. The determined the problem, offered suggestions, and Professionalism is the key word. Staff made me feel as if I was the most important person there. The determined the problem, offered suggestions, and fixed everything to my complete satisfaction. More
by rsentprs
Other Employees Tagged: Mike Brandvold
March 23, 2020
#1 in Customer Service!! Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definit Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definitely return to Klaben Ford for my service needs in the future. More
by joyboyland
Other Employees Tagged: Joe French
March 19, 2020
Continued Great Service! We always have a great experience with Klaben Ford in Kent. The team there always takes care of us. Klaben Ford will always be our first choice. We always have a great experience with Klaben Ford in Kent. The team there always takes care of us. Klaben Ford will always be our first choice. More
by Tony Bell
Other Employees Tagged: Kim Wolfram , Mario Palomba
March 16, 2020
Klaben is the place to go whether for service or purchase. Everyone there is so friendly and they treat you like family. I believe you could find no better place to take your car. purchase. Everyone there is so friendly and they treat you like family. I believe you could find no better place to take your car. More
by FRENCH15
Other Employees Tagged: Mona Crooks, Joe French, Carl Bujorian
March 12, 2020
Klaben has been super great to me with their customer satisfaction, I had recently had an issue with a recent service visit and after bringing the issue to the attention of the staff I was promptly conta satisfaction, I had recently had an issue with a recent service visit and after bringing the issue to the attention of the staff I was promptly contacted and helped. Both the advisor I worked with and manager who contacted me have been more than helpful, respectful, and accommodating. They turned a disappointing visit I had around and more than made up for it. I appreciate the help from the staff at Klaben and happy with the issue that was at hand, thank you. More
by tcrowe1718
Other Employees Tagged: Brandon Pritchett
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