Shan Herwig | Page 5

Great Experience! We purchased a 2015 Honda Pilot. Fell in love with this vehicle at the car show 3 years ago and finally ventured out to buy it. We received a referr We purchased a 2015 Honda Pilot. Fell in love with this vehicle at the car show 3 years ago and finally ventured out to buy it. We received a referral from a friend to ask for Shan Herwig. She is the best sales associate we have ever worked with. It was a great experience working with her. Within a few minutes of meeting Shan we were test driving a car. She listened to what our needs were and made sure we would be happy with our purchase. She provides stellar service. We are already talking about purchasing another Honda from her. First time ever that I've purchased a car and been excited about it. We absolutely love our Pilot. Thank you Shan for making our purchase an easy and pleasant experience! More

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Bought A 2015 Honda CRV Touring Edition-Great Experience This is the 3rd Honda CRV we have bought from Mungenast Honda and we have had Shan Herwig as our salesperson all 3 times and we can't say enough good This is the 3rd Honda CRV we have bought from Mungenast Honda and we have had Shan Herwig as our salesperson all 3 times and we can't say enough good things about the dealership and about Shan. Matt Phillips in finance was a pleasure to deal with also. We drive almost an hour to get to the dealership from our home but going to Mungenast was the best decision we ever made. Tried another Honda dealership back in 2012 and we could not get out of there fast enough. Went to Mungenast then and have never regretted our decision. Great sales experience and wonderful service after the sale. You will not regret dealing with Mungenast or with Shan. More

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A Great Car Buying Experience Craig Newport helped to make my car buying experience a smooth and delightful experience. Buying a car had previously been a less then enjoyable expe Craig Newport helped to make my car buying experience a smooth and delightful experience. Buying a car had previously been a less then enjoyable experience for me, BUT Craig was very informative, listened to my needs and patiently recommended the CRV model best for me. I would highly recommend Craig and Mungunast to anyone interested in a new Honda. More

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Ask for Shan Herwig! At Dave Mungenast Honda this past Friday, amidst the craziness of Black Friday on South Lindbergh, I bought a new Honda CR-V. Buying a car at the pri At Dave Mungenast Honda this past Friday, amidst the craziness of Black Friday on South Lindbergh, I bought a new Honda CR-V. Buying a car at the prices we now face at the dealerships is an anxiety-ridden experience, EXCEPT for the excellent guidance and assistance Shan Herwig afforded me in the process. She was knowledgable, and I'd go back to her in a heartbeat. This is my second CR-V from DMungenast, and the professionalism and down-to-earth character of Shan made this fun. More

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AWESOME!!!!!!! Long story short, my husband and I both bought Honda Fits a week apart. My husband had to get a new car quickly. He went to Mungenast because he saw Long story short, my husband and I both bought Honda Fits a week apart. My husband had to get a new car quickly. He went to Mungenast because he saw they had what he needed in stock. Shan was amazing and helped him out. He kept texting me how nice she was and did everything possible to help him. He told me when I was ready to get my car, I had to go to Mungenast and not the Honda dealer closer to home. This past Friday, I went in to talk to Shan about ordering a Fit for myself. I wasn't in a hurry to get mine (but couldn't wait because loved my husbands car). The next thing I know, Shan was helping me so I could get my car that day. The entire process went smooth, and I left very quickly in my new car. I still cant believe I have it and I love love love the Honda Fit. Thank you soooo much for being so helpful!!!!!! More

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Awesome Sales Experience I recently purchased my Honda CRV from Shan Herwig. She was so great to work with. We were undecided on a model and she was extremely patient with u I recently purchased my Honda CRV from Shan Herwig. She was so great to work with. We were undecided on a model and she was extremely patient with us. We found the perfect car with her expertise. I would highly recommend Shan! It was the easiest car buying experience that I have ever had - no hassles and great customer service. Thank you!! More

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A hassle-free and personable experience My husband and I visited another St. Louis area Honda dealer where we were unimpressed with their customer service centre and one of the dealership's My husband and I visited another St. Louis area Honda dealer where we were unimpressed with their customer service centre and one of the dealership's managers that spoke with us. Two separate family friends recommended we contact Shan Herwig at Mungenast Honda. I called Shan and told her of our unpleasant experience at the other Honda dealer and she was beyond lovely to work with. She was incredibly personable, non-pressuring and above all was attentive and provided us with great customer service. She even gave us a better deal for the vehicle we wanted to lease than the original quote from the other Honda dealer. We were incredibly impressed with not only Shan, but with the genuine friendliness we encountered from each representative we came in contact with (e.g. Jason Boehme in finance -- who thoroughly answered all our questions and gave us detailed information about leasing a vehicle -- and multiple customer service representatives that asked if we needed any helped and offered us water). There is a real 'family' feel at this dealership (among employees and towards customers) where you as the customer feel valued instead of being just a monthly sales quota number. We signed a 3-year lease for a Honda CRV EXL and are relieved that we listened to our friends and contacted Mungenast Honda for our needs. We highly recommend you contact Shan if you are thinking about leasing/buying a Honda in or near the St. Louis area. More

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Thanks! :) Shan was beyond helpful through this enduring process. We could not have asked for a more caring individual. Shan was informative, patient, and most Shan was beyond helpful through this enduring process. We could not have asked for a more caring individual. Shan was informative, patient, and most importantly, honest. We appreciate all your time and effort Shan.I love my new Civic! Many thanks, Shan. More

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Great experience I had a great experience at St. Louis Honda with both Shan Herwig and Matt Phillips. I didn't feel pressured, they both were vey helpful and the proc I had a great experience at St. Louis Honda with both Shan Herwig and Matt Phillips. I didn't feel pressured, they both were vey helpful and the process was smooth and speedy! Thanks Shan and Matt! More

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Daughters 1st solo car purchase. Shan was a delight to work with. She explained everything to us as we went through the procedure of selecting and purchasing a new vehicle. The finan Shan was a delight to work with. She explained everything to us as we went through the procedure of selecting and purchasing a new vehicle. The finance man was patient with us also and explained everything in detail as we went through the paperwork. This was the best car purchasing experience I have had in my 50+ years. Thank you for both for all your patience and time and professionalism. And the popcorn was yummy too! More

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