Shane DeFoor | Page 37

Lease tacoma sport Is my first truck and, I enjoy the car, I’m so happy with my decision to get it. Thanks toyota for more one car Is my first truck and, I enjoy the car, I’m so happy with my decision to get it. Thanks toyota for more one car More

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Purchased a 4Runner I was treated with respect as well as my Mother who came with me . I felt I was well informed of the deal that was offered and negotiated which enable I was treated with respect as well as my Mother who came with me . I felt I was well informed of the deal that was offered and negotiated which enabled me to make decisions and ultimately buy the 4Runner. I bought the car I traded in here at this dearship and has been a good car , so I came back to Toyota of Cleveland. More

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Absolutely satisfactory! Our visit was by far the most comfortable of any dealership I have worked with. The service was great and our saleswoman was dedicated to making sure Our visit was by far the most comfortable of any dealership I have worked with. The service was great and our saleswoman was dedicated to making sure everything went smoothly. I would definitely visit again for future purchases. More

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Great Experience and highly recommend!!! On July 31st I traded in my car and purchased a used Tacoma. Matt M and Shane D kept me updated on the progress of the service on the truck and Matt e On July 31st I traded in my car and purchased a used Tacoma. Matt M and Shane D kept me updated on the progress of the service on the truck and Matt even came in on his day off to let me look at, test drive, etc and eventually purchase the truck. Justin and Tyler did a great job getting all the financial stuff taken care of smoothly and quickly. Will definitely be back to check here 1st for any future possible purchase. Highly recommend! More

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Great Customer Service! The sales staff were very helpful and knowledgeable, a great buying experience! Taylor was very friendly and he knew all about the make and model of t The sales staff were very helpful and knowledgeable, a great buying experience! Taylor was very friendly and he knew all about the make and model of the car. Shane was very helpful with getting the price we needed to pay, and Tyler was great at his job, very efficient. Excellent service! More

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Amazing Customer Service!!! My wife and I went in to look at a Nissan Juke that we saw online. As soon as we walked in the door, the staff was immediately attentive and friendly. My wife and I went in to look at a Nissan Juke that we saw online. As soon as we walked in the door, the staff was immediately attentive and friendly. We explained why we were there and, within minutes, they had the car brought into the bay for us to inspect; which was great since it was raining pretty heavily. The sales consultant, Taylor Alton, is a charismatic, friendly gentleman that led us through the entire process without being a bit pushy. Taylor was so thorough that we hardly had to ask any questions pertaining to the vehicle. When it came time to talk to the finance manager, we had the pleasure of dealing with Tyler Ratledge whom is a very professional and friendly gentleman. He took his time to make sure that any questions, that we asked, were thoroughly answered. He even helped us find a lower interest rate than we had anticipated when we arrived! All said and done, these 2 guys made the entire experience quick and painless and I highly recommend both of them! We got to meet other staff members during the process and, while not dealing directly with them, I can tell you that the entire staff is friendly! I won't hesitate to return in the future. Thanks Guys!!! More

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Very Satisfying Experience Worked closely with Taylor, Cindy & Shane to find exactly what we were looking for. Answered all our questions and eliminated all the issues. Got what Worked closely with Taylor, Cindy & Shane to find exactly what we were looking for. Answered all our questions and eliminated all the issues. Got what we wanted at a price we were willing to pay. Alfred provided the finishing touch by his thoroughness with all the legal & financial details. Great experience! More

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Toyota of Cleveland, the no pressure, no nonsense dealership ToC was a great dealership to work with, I have always avoided large dealerships due to the high pressure, sales gimmick style of business. They force ToC was a great dealership to work with, I have always avoided large dealerships due to the high pressure, sales gimmick style of business. They force you into things you don’t want, and services you don’t need. I went because a good friend of mine highly recommended certain individuals there and hasn’t bought many vehicles from them. I will happily be back, dealing with Stockton, Shane, Joey and Alfred was a breeze. Had I not been so picky and driven several different options we would’ve been in and out. The atmosphere is great, very family friendly, snacks and drinks for yourself and the family while you go through the process. It was definitely a pleasure and we will be back. Only downfall, you have to ring the bell before you get the keys. :) More

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Great experience. My wife and I and grandson just bought a Camry from Toyota of Cleveland. Zane Abdullah was our salesman and was very professional with knowledge of t My wife and I and grandson just bought a Camry from Toyota of Cleveland. Zane Abdullah was our salesman and was very professional with knowledge of the Camry and very helpful in ever way possible. From meeting me on the lot, to locating 2 pacifiers for our grandson Max, during the final stages, he was fantastic!! He was always wanting to help in any was possible, from answering any questions, to helping my wife with Max. Couldn't ask for a nicer young man. Shane, the Sales Manager, was very helpful also with getting the deal done and making sure that everyone was taken care of and seeing our time went smoothly. Then there was Alfred Polk, the Finance Man!! He endured us for the longest!! And that means our grandson!! We were on borrowed time, but Alfred was experience and very patient with us. He used his ProPad on his desk to perfection! We signed and signed and he made the finance part very friendly and easy for us. Every finance man should have one of those pads.!!! He explained all the extra programs and warranties to us and was very thorough, which I appreciated. All three young men went out of their way to make our time at the dealership meaningful and worth our time. It was a trying time since we had grandson, but they were very helpful and we were very appreciative.!! We're looking forward to driving our Camry for a long time and will definitely tell other people about Toyota of Cleveland. Also, Don, who sold our daughter a Highlander,(which she loves) remembered us and went out of his way to help and be a friend while we were there.!! T.A. and Debbie Erwin, & Max More

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Love my 2018 Toyota Camry!!!! I was interested in trading my 2012 Camry for a 2018 because of the additional safety features that the 2018 has. Greg Bain was very helpful in listen I was interested in trading my 2012 Camry for a 2018 because of the additional safety features that the 2018 has. Greg Bain was very helpful in listening to what I needed and helping me find the perfect car. He goes out of his way to be helpful and is very knowledgeable about the vehicles. This is about the 6th car we have purchased with Greg's help. Shane DeFoor was also very helpful in helping us work through the trade-in process and in helping us get the car I wanted. I would highly recommend Greg Bain, Shane DeFoor and Toyota of Cleveland. . More

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