
Shelby Lenahan
Internet Client Advisor
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
1 yr, 2 mos
7 Reviews of Shelby Lenahan
November 27, 2020
"Since I knew exactly what car (Prius Prime) I wanted, the..."
- lucaspa
Since I knew exactly what car (Prius Prime) I wanted, the process went smoothly. Shelby Lenahan walked me through (on the phone) 1) the differences among the various Prius Primes and 2) the colors available. That settled which car I was getting. Wadie Suleiman was very helpful at the dealership, setting up the car, doing the preliminary steps, and giving me a basic tour of the operations, including setting up my phone and iPod. Very helpful. Robert was good at getting me a better interest rate than I would have through my bank, and walked me through all the options on the extended warranty. All in all, a pleasant experience.
Read MoreOther Employees Tagged: Robert Goldberg, Wilfrin Quezada, Wadie Suleiman
October 28, 2020
"Excellent, efficient service from start to finish with..."
- jillffs
Excellent, efficient service from start to finish with Shelby, and Romain. My deal came together quickly and I’m very satisfied! I was able to drive the car home and complete paperwork same day
Read MoreOther Employees Tagged: Robert Goldberg, Romaine Newby
September 25, 2020
"Had such a wonderful experience! From the BDC Agent who..."
- jmkorwatch
Had such a wonderful experience! From the BDC Agent who received our inquiry to the actual visit with the knowledgable sales people.. Not only did they find a vehicle that is a perfect fit for our 16 yo son, we are now considering a Highlander for ourselves! Great customer service goes a long way!
Read MoreOther Employees Tagged: Daryl Callahan, Pinkal Patel, Karl Boye, David Kolozy, Wilfrin Quezada, Romaine Newby
September 03, 2020
"The lady I dealt with had bad attitude, tried to charge..."
- BMWvsMerc
The lady I dealt with had bad attitude, tried to charge me, and lied to me, app showed my car done n ready for over 30 mins - but they never called - so I did- person who answered the phone said yes car done, and papers on her desk but she away from desk right now — then transferred me to her- she tried to play it off like let me check if it’s done n tried to pretend it just finished.. etc
Read MoreOther Employees Tagged: Daryl Callahan, Robert Goldberg, Pinkal Patel, David Kolozy, Kathleen Crosbie, Thomas Hackett, Mike Giordano, Alicia Verven, Michael Cimorelli
September 01, 2020
"Excellent service. I can’t be more happy with my Car...."
- alicelapoint
Excellent service. I can’t be more happy with my Car. From Mary to Romaine I really appreciate your kindness and patience with this process.
Read MoreOther Employees Tagged: Mary Berenguer, Romaine Newby
August 17, 2020
"This is now the Fifth automobile I have purchased through..."
- AnthonyB
This is now the Fifth automobile I have purchased through them. I will never go to another dealership. They are the best! Thanks Wadie and the rest of the crew who helped me buy my new truck. My wife wants a new Rav so I will be back!
Read MoreOther Employees Tagged: Daryl Callahan, Robert Goldberg, David Kolozy, Wadie Suleiman