Dealership Experience
4 yrs, 8 mos
Languages Spoken
English
84 Reviews
Write a Review84 Reviews of Shelby Wiley
March 18, 2024
Had a major issue with my car and once again Aaron Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly Heinlein and Shelby Wiley were beyond amazing. They always go above and beyond and no matter the issues I have had with my vehicle, they have truly been a blessing to work with and they communicate so well. Definitely feel like family at Klaben! Gavin also was beyond amazing!! He handled my irrational outburst so well and I again apologize to him for how upset I was and how professional he handled the situation More
Other Employees Tagged: Aaron Heinlein
March 11, 2024
I couldn’t believe that they came to my house and did my oil change and tire rotation. Dylan notified me when he was on his way. He was prompt, polite and efficient. I was able to get work done at the hou oil change and tire rotation. Dylan notified me when he was on his way. He was prompt, polite and efficient. I was able to get work done at the house without interruption. As a matter of fact, he was so quiet I would have forgot he was there if not for my dogs occasional barking. The work was completed in about 1 hrs time and I received a report on the trucks inspection. Loved the home service! More
Other Employees Tagged: Jessica Meacham, Dylan Becker
March 08, 2024
First experience with Service Department. Excellent Service. Shelby was great. She listened to all my concerns Excellent Service. Shelby was great. She listened to all my concerns More
Other Employees Tagged: Jennifer Bowen
March 05, 2024
Klaben Service has always been helpful and efficient. I have always had a great experience. Shelby in the Service Dept was friendly and helpful during my entire visit. I have always had a great experience. Shelby in the Service Dept was friendly and helpful during my entire visit. More
March 02, 2024
Just purchased/leased my 6th and 7th vehicles from Klaben and will never buy from another dealership. Scott was the best sales professional and so easy to work with. I love the no gimmicks, no pressure sales and will never buy from another dealership. Scott was the best sales professional and so easy to work with. I love the no gimmicks, no pressure sales approach. David provided some very decisive personal service in our favor that would never happen at a big corporate dealership. I've purchased and had vehicles serviced at dealerships throughout country and Klaben is light-years beyond anything I've experienced anywhere else. Klaben's impeccable service doesn't stop after driving off the lot. I will never service my vehicles anywhere else. Thank you for such a pleasant car buying experience and I really appreciate having such a great family run dealership in our community. More
Other Employees Tagged: Mike Brandvold, Tom Alcorn, David Klaben, Scott Burghardt, Angela Mazzagatti
February 28, 2024
Absolutely wonderful dealership. Everyone at Klaben and especially Aaron, Mike, and Shelby have gone above and beyond! They were truly amazing to work with Everyone at Klaben and especially Aaron, Mike, and Shelby have gone above and beyond! They were truly amazing to work with More
Other Employees Tagged: Mike Brandvold, Aaron Heinlein
February 26, 2024
I absolutely love everything about Klaben. They are amazing to work with and have great communication! They are amazing to work with and have great communication! More
Other Employees Tagged: Mike Brandvold, David Klaben, Aaron Heinlein
February 25, 2024
I always trust my car to the Klaben team. This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for the day. Had it fixed and had me back on the road. They value my time and safety. More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford, Steve Sigmund
February 08, 2024
Always great service. Shelby was friendly and professional. She was very helpful when I ran into an unexpected issue with my tires. I very much appreciated her input & Shelby was friendly and professional. She was very helpful when I ran into an unexpected issue with my tires. I very much appreciated her input & assistance! More