Spurgeon "Spud" Thornhill
Spurgeon "Spud" Thornhill at Columbia Honda

Spurgeon "Spud" Thornhill | Page 2

Service Advisor

Columbia Honda

1650 Heriford Rd.
Columbia, MO 65202

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5.0
118 Reviews
5.0

118 Reviews

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118 Reviews of Spurgeon "Spud" Thornhill

June 05, 2026

Dealership Rating
Employee Rating

The service team at Columbia Honda is always so professional, helpful and friendly - especially Spurgon Thornhill. I appreciate having a consistent service advisor who knows me and my car. Car main More

by CAT_BIRD_TOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Columbia Honda responded

Thank you for trusting our Honda team with your CR-V maintenance. We’re delighted that Spurgeon “Spud” and our service crew have been consistent, friendly, and helpful. Knowing car care can be stressful, we’re glad to make it straightforward and dependable for you.

May 28, 2026

Dealership Rating
Employee Rating

Everyone at Honda is always exceptional. Everyone goes above and beyond to make every experience a great one More

by DORTHEAMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Columbia Honda responded

Thanks for sharing about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

May 27, 2026

Dealership Rating
Employee Rating

Sturgeon is great. But they miss diagnosed my air conditioning problem not real happy about More

by carotherspamela
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 29, 2026

Columbia Honda responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you need further assistance, we are always happy to help! We sincerely value your business and look forward to your next visit.

May 26, 2026

Dealership Rating
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The service staff is very helpful for me. I get proper quotes on repairs needed. More

by Doodlepowell
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 26, 2026

Columbia Honda responded

Thank you for your five-star rating. It’s great to hear Andrew and our team provided clear repair quotes for your Honda Civic. We look forward to assisting with your next service.

May 14, 2026

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Employee Rating

Overall, I was not very happy with my experience at Columbia Honda. I am a college student, so normally I would go to my Honda dealership at home, but I had to get service to my car before the school y More

by cskennedy317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2026

Columbia Honda responded

Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and are sorry to hear that your visit did not leave you feeling welcomed or comfortable. We understand how important friendly communication and a sense of safety can be, especially when visiting a service department alone. Your comments about the lack of greeting upon arrival and having to retrieve your vehicle from the lot have been shared with our team for review. While some of our processes may differ from other dealerships, we never want a guest to feel overlooked or uneasy during their visit. We truly value your business and appreciate you choosing us while away from home at school. Feedback like yours helps us identify opportunities to improve the experience we provide to every customer. We hope to have the opportunity to serve you again and provide a much better experience in the future.

May 10, 2026

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Employee Rating

Excellent efficient service. Highly recommend your services to others who need your service.Keep it up More

by CLOTUNGA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle "Mickey" Lewis-Sexton , Franci

May 10, 2026

Columbia Honda responded

We’re glad our team could provide quick, efficient care for your Honda CR-V. Thanks for recommending our services, and we look forward to helping you again.

May 09, 2026

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Amazing as always. Brought my car there for years and previous vehicles and experience has always been perfect. More

by KINGLOWE8643
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2026

Columbia Honda responded

It’s wonderful to know your Civic has been in reliable hands for years and that each visit has met your expectations. We appreciate your loyalty and look forward to serving you for many more miles.

May 09, 2026

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Hands down the best dealership in the area. Spurgon Thornhill is why we come back More

by carneschris7373
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Walker

May 09, 2026

Columbia Honda responded

Your kind words about our dealership being the best in the area are greatly appreciated. We’re thrilled Spurgeon "Spud" ensured your Honda Civic service met your expectations. Thank you for returning to us for your maintenance needs.

May 02, 2026

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Employee Rating

Wonderful car buying experience. What major purchase were intended to be like. Professional and expedient. From sales to finance friendly and professional. Thank you! More

by Dangholt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2026

Columbia Honda responded

It’s great to hear that your new Honda Pilot purchase went smoothly and professionally from start to finish. We appreciate you highlighting the efficiency and friendly service from sales through financing. We look forward to continuing to support you as you enjoy your Pilot.

April 30, 2026

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Employee Rating

Great brand, quality customer service all around from sales to service! Highly recommend to all friends and family. More

by russandangi
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Columbia Honda responded

Thanks for highlighting our team’s dedication from sales through your Civic service. We’re honored by your recommendation to friends and family. We look forward to assisting you again.

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