Steve Sons
Steve Sons at Big Star Cadillac

Steve Sons | Page 2

Sales Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
26 Reviews

Steve Sons is Cadillac Sales Manager who works with customers to build trust and create a family-like atmosphere so that customers feel comfortable and cared for whether they purchase a vehicle or not. He makes a point to look out for the customer’s best interest which helps them make an informed decision based on their own specific situation. We understand that all customer situations can be different and want them to feel comfortable with their decision when they leave our home as members of our family. Steve has twenty years experience in sales and sales management. Having started as a salesperson gives him the experience of working closely with customers to know their likes and dislikes when buying vehicles. It also allowed him to establish a personal connection with customers in order to have repeat business. He is all about having customers feel more like family than just a customer. As a sales manager, he continues this policy which keeps customers coming back.

Languages Spoken

English English

5.0

26 Reviews

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26 Reviews of Steve Sons

October 17, 2023

Dealership Rating
Employee Rating

Great dealership, made the process easy all the employees are very nice and helpful. <3 More

by Trinity Pierce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Big Star Cadillac responded

Trinity, Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

September 13, 2023

Dealership Rating
Employee Rating

My experience was amazing! Casandra was awesome. If you ever need to buy a car, please buy from her! They gave me a good deal on the car I wanted, and they worked with me. More

by matthew.morris.corp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Casandra Gonzalez

Sep 14, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 12, 2023

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Terrible customer service every time. So disappointing. This will be my 4th encounter with service where they just couldn’t execute the task. This dealership needs major leadership traini More

by HEATHER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Pierce, Ainsley Roark , zzJason zzWilson

Aug 14, 2023

Big Star Cadillac responded

Thank you for your review. I am sorry to hear that you feel that you have not received a 5-star experience from us. At your earliest convenience, please return my call so that we can discuss a path foward. Jason Wilson, Service Director, jwilson1@bigstarcadillac.com.

August 06, 2023

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Employee Rating

Very friendly, clean and very informative. Our 2nd car from here. Love my new car. So excited More

by sunnymoongifts10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Aug 07, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 30, 2023

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Employee Rating

I worked with Bobby Miller for better than 7 yrs, and he always is able to answer my questions, no matter how technical they are, and gets what I need to have done most expediently. More

by LADY3BGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Big Star Cadillac responded

Thank you, Lisa! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 28, 2023

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They have a great selection of beautiful vehicles with a friendly staff that actually greets you at the door. More

by walterrwrentals
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Kelly Wilson

Jul 28, 2023

Big Star Cadillac responded

Thank you, Walter, it has been a privelege to serve you. We are delighted that Mark & our team was able to provide you with an exceptional, 5-Star experience.

Jul 28, 2023

walterrwrentals responded

All of the people were great to deal with. Excellent car buying experience! Also good selection of hard to find V models.

July 27, 2023

Dealership Rating
Employee Rating

Daisy our saleswoman was great an prompt. Steve the manager was great an hassle free buying experience More

by joey.garrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz , zzDaisy zzGutierrez

Jul 27, 2023

Big Star Cadillac responded

Thank you, Joey! We are delighted that Daisy & our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 12, 2023

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Employee Rating

This is the second time we have leased a Cadillac from Mark. Both times have been a wonderful experience. He always takes his time with us. More

by lojogu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Keith Mujica

Jul 12, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 14, 2023

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Employee Rating

Love my new Cadillac XT4, I had such a great experience working with Nate Mcgrew More

by NicoleCovarrubias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson , zzFrederick zzMcGrew

Feb 14, 2023

Big Star Cadillac responded

Thank you, Nicole! We are delighted that our team was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 04, 2023

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Employee Rating

Daisy Gutierrez and Steve Sons at Big Star Cadillac were AMAZING!! Such a smooth, Fast and Easy process, It’s my second Cadillac I’ve purchased from them and will do it again. Had my XT5 delivered the next More

by VirginiaCassio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz , zzDaisy zzGutierrez

Feb 05, 2023

Big Star Cadillac responded

Thank you, Virginia! We are delighted that Daisy & our team was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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