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Steve Stephens
390 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 3 mos
Industry Experience
42 yrs, 4 mos
390 Reviews
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390 Reviews of Steve Stephens
February 10, 2026
I’ve been coming to Klaben for over a decade and receive the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experi the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experience overall! And my newest lease of the Grand Cherokee has me driving in pure luxury!! More
by RWells
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Joby Bacher
February 05, 2026
These guys are the best! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! More
by socasio.96
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Joby Bacher
February 01, 2026
Really like the changes Klaben has done. Keeps the customer updated with their car and how they call and will give you a ride Keeps the customer updated with their car and how they call and will give you a ride More
by Dawn E Rodgers
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Brian Franklin
January 10, 2026
Great service. Easy and accommodating. My second lease through Casey. Each time I spent less than an hour in the dealership. Easy and accommodating. My second lease through Casey. Each time I spent less than an hour in the dealership. More
by Brian.j.dean
Verified CustomerOther Employees Tagged: Joe Hilliard, Casey Shaw
December 18, 2025
Dealership was fine. New Ram has quality issues. Specifically electronics. 4000 miles and it has been back to service twice. New Ram has quality issues. Specifically electronics. 4000 miles and it has been back to service twice. More
by Rayfantozzi5
Other Employees Tagged: Brian Franklin, Josh McFarland
December 08, 2025
Klaben Chrysler Jeep Dodge Ram team was awesome. Thank you for the perfect delivery of my new 2025 Bighorn. Thank you for the perfect delivery of my new 2025 Bighorn. More
by aknapp2
Other Employees Tagged: Justin L. Bolen, Brian Franklin
November 19, 2025
Greg was very helpful and explained everything very well. He did everything he could to get me the best deal possible. I shopped other dealerships and they seemed more aggressive and wasn't trying to get me He did everything he could to get me the best deal possible. I shopped other dealerships and they seemed more aggressive and wasn't trying to get me a deal just make a sale. More
by daveduncan2013
Other Employees Tagged: Justin L. Bolen, Brian Franklin, Christopher Hamilton, Ken Harris, Casey Shaw, Gregory Makoski, Joby Bacher
October 29, 2025
Cell people were very knowledgeable and very respectable. Would recommend anybody a ask for Ken. Would recommend anybody a ask for Ken. More
by mudd_poppa
Other Employees Tagged: Brian Franklin, Christopher Hamilton, Ken Harris, Joby Bacher, Ridge Hancock
October 23, 2025
This was my second time coming to Klaben for a Jeep. The customer service is always amazing and Chris is great. The whole process has been extremely easy and efficient both times. Steve the sales manage The customer service is always amazing and Chris is great. The whole process has been extremely easy and efficient both times. Steve the sales manager is amazing as well! I highly recommend coming to see Chris to anyone interested in a Jeep :) More
by faithworkman
Other Employees Tagged: Brian Franklin, Christopher Hamilton
October 03, 2025
The salesman and loan officer were kinda by there service needs some customers service classes especially Liz needs some customers service classes especially Liz More
by yuphouse
Other Employees Tagged: Ken Harris, Joby Bacher, Elizabeth Curry
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