Susan Brown
Susan Brown at Subaru of Gwinnett

Susan Brown | Page 15

Finance Manager

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

5.0
192 Reviews

I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.

5.0

192 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

Industry Experience

23 yrs, 1 mo

Languages Spoken

English English

192 Reviews of Susan Brown

August 17, 2023

Dealership Rating
Employee Rating

i asked for quick turnaround and I was there for a minimum amount of time. They also did a fantastic job of following up to ensure i was happy with the car. More

by JIMMY.VICKERY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jody Vaughn

Sep 28, 2023

Subaru of Gwinnett responded

Jimmy.vickery, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2023

Dealership Rating
Employee Rating

Pleasant and easy to work with,Adam knows his products and does what he promises. Everyone from the gentleman who picked me up from the airport to the finance dept was fantastic. They answered all my ques More

by Georgette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite, Adam Anderson , Title dept- I’m sorry I can’t remember the lady’s name

Aug 13, 2023

Subaru of Gwinnett responded

This is great to hear !! So glad we were able to provide you a positive experience with a quick pick up from the airport. Hope you had a wonderful drive in your new Subaru back home. Sounds like you may be to far for a service visit but your recommendation to all your family a friends would be greatly appreciated Thanks again !!

August 07, 2023

Dealership Rating
Employee Rating

Everyone involved in the process was kind, personable, and professional. I would buy from them again. More

by BJP93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Anderson, Craig Hooten

Sep 28, 2023

Subaru of Gwinnett responded

Bjp93, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2023

Dealership Rating
Employee Rating

Professional courteous staff. Spent the necessary time to inform you about Subaru products and services. More

by GINGER80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite , Andre "DRE" Armenakian

Sep 28, 2023

Subaru of Gwinnett responded

Ginger80, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

August 03, 2023

Dealership Rating
Employee Rating

Matthew made this a super easy and pleasant car buying experience. Susan also was great to deal with and very efficient in terms of the paperwork and consummating the sale. I highly recommend this dealers More

by emcleod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Aug 04, 2023

Subaru of Gwinnett responded

It's always super easy here at Subaru of Gwinnett, it's our goal to make the process simple. Thank you for the review and recommend us to all your family and friends.! Thank you again for your business.

Sep 28, 2023

Subaru of Gwinnett responded

Emcleod, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2023

Dealership Rating
Employee Rating

Matthew made this a super easy and pleasant car buying experience. Susan also was great to deal with and very efficient in terms of the paperwork and consummating the sale. I highly recommend this dealers More

by emcleod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buckles

Aug 04, 2023

Subaru of Gwinnett responded

oopppppps looks like it posted twice, thank you again!!!!!!!!!!!!!!!!!!!!!!

Sep 28, 2023

Subaru of Gwinnett responded

Emcleod, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 01, 2023

Dealership Rating
Employee Rating

My purchase experience was easy and smooth. No dealer markup or hidden fee. I'll purchase next vehicle from them again! More

by MAMIUSA88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lance Willhite , Tiffani Ho

Sep 28, 2023

Subaru of Gwinnett responded

Mamiusa88, your satisfaction is our top priority. We're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2023

Dealership Rating
Employee Rating

great dealership - great salesman - great finance deal great experience. Will recommend to friends and family More

by JAMES2292
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Blake Henley , Jill Thurston

Sep 28, 2023

Subaru of Gwinnett responded

James2292, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 27, 2023

Dealership Rating
Employee Rating

Everything was great except a tad too much pressure on the the extended warranty. But I do believe we have it canceled so all good. Besides that everything else was good .. Chad are sales associate was v More

by KDANDBOYS
Recommend Dealer
Yes

Other Employees Tagged: Taylor Spicuzza, Jill Thurston, Chad

Jul 27, 2023

Subaru of Gwinnett responded

Thank you for your business!! we know extended warrantys are always a personal choice to make, and we want to always tell you the benefits of having them, and when you need them, they are always great to have. Great to hear you have another outback in the family, they are great vehicles and super safe, as you know already! Thanks for choosing Subaru of Gwinnett, recommend us to all your friends and family and we look forward to seeing you in the service department in 6 months or 6000 miles. Enjoy the ride!

July 26, 2023

Dealership Rating
Employee Rating

Completely and totally customer focused. Sales, finance, service. I will recommend to everyone looking to buy a car More

by sprintman815
Recommend Dealer
Yes

Other Employees Tagged: Issa Kone

Jul 27, 2023

Subaru of Gwinnett responded

Thank you for your purchase! We hope your are enjoying your new Subaru and we look forward to seeing you in service for your first service. Your Recommendation is greatly appreciated!

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