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Susan Brown
177 Reviews
I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more177 Reviews
Write a ReviewDealership Experience
4 yrs, 8 mos
Industry Experience
22 yrs, 11 mos
Languages Spoken
English
177 Reviews of Susan Brown
Verified Customer
July 07, 2023
Great service. Friendly knowledgeable staff. Everyone seemed to care. Always ready to answer questions in person or on a phone call. Friendly knowledgeable staff. Everyone seemed to care. Always ready to answer questions in person or on a phone call. More
by THEHEADTURNERS
Other Employees Tagged: Adam Anderson
July 06, 2023
Buying a new vehicle was a pleasant experience for the first time in my life. Adam was very knowledgeable and helpful. He did everything he could to get us the vehicle we were seeking always keeping in first time in my life. Adam was very knowledgeable and helpful. He did everything he could to get us the vehicle we were seeking always keeping in mind we sought safety, comfort and affordability. Also I appreciated the new vehicle orientation and question/answer session with Kate. She was great at he job and really knows Subaru products. More
by ED DOMALESKI
Other Employees Tagged: Adam Anderson , Kate (new car orientation lady)
July 03, 2023
Really enjoyed dealing with Blake and Susan. Enjoyed the experience buying a vehicle this time. Enjoyed the experience buying a vehicle this time. More
by BJWAL27
Other Employees Tagged: Blake Henley
July 01, 2023
What an amazing experience I had at this dealership. I hate buying cars and usually end up feeling taken advantage of, but not at Subaru of Gwinnett! My salesperson was Chad Anderson and from the get go I hate buying cars and usually end up feeling taken advantage of, but not at Subaru of Gwinnett! My salesperson was Chad Anderson and from the get go I was comfortable with him. He is not pushy at all and always replied quickly when I had questions before I chose my actual vehicle. Even the finance person, Susan, was great and everything only took a couple hours! They have earned a life long customer with me. Ask for Chad! More
by katieg
Other Employees Tagged: Chad Anderson
June 21, 2023
Robert is awesome and got me a terrific deal. This is my second car I have purchased from him. Great guy and process was very smooth. The dealership is great and treats customers the right way This is my second car I have purchased from him. Great guy and process was very smooth. The dealership is great and treats customers the right way More
by MWOLF777
Other Employees Tagged: Lance Willhite , Robert Hynson
June 07, 2023
I have always experienced the best care and concern for my car and myself as well. my car and myself as well. More
by JOY.EDNA.MACLENNAN
Other Employees Tagged: Jody Vaughn, Jeff Bowman , Tiffani Ho
June 07, 2023
Great service! Sales and financing were very personable and worked to get me a great deal. Service has been exceptional so far, although I have only needed a tire p Sales and financing were very personable and worked to get me a great deal. Service has been exceptional so far, although I have only needed a tire patched. More
by Gavin Neal
Other Employees Tagged: Matthew Buckles
May 26, 2023
This location was the best, Matthew, Susan and Katie was so amazing, they made purchasing my new new car the best experience I ever had on a major purchase. This location everybody was very nice From the fr so amazing, they made purchasing my new new car the best experience I ever had on a major purchase. This location everybody was very nice From the front desk to the service department. This dealership was so clean, the temperature was just right and customers service was top notch. More
by LATOSHABEADLES86
Other Employees Tagged: Matthew Buckles , Michael Militello, Jill Thurston, Katie was amazing, she walk me thru every option I had on my new 2024. She was very patient and well knowledgeable about the Crosstrek. Just a great person she’s a plus to have on the team.
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