Sylvia Kountz | Page 9

Very good experience overall. A little pickup with delivery of vehicle. Feel we could have been educated a little better before we were allowed to leave the lot. This is our first A little pickup with delivery of vehicle. Feel we could have been educated a little better before we were allowed to leave the lot. This is our first EV Maybe a little more education would have been helpful. Bu overall our sales person was very kind, courteous and professional, as was all the employees we came in contact with. More

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Pretty low pressure sales team, much more professional than other dealers I’ve worked with. than other dealers I’ve worked with. More

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Just bought Crosstrek at Tucson Subaru. Salesman Greg Allen was great as was everyone I dealt with during the purchase. Salesman Greg Allen was great as was everyone I dealt with during the purchase. More

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Angel was very easy to work with. He was pleasant, professional and didn’t pressure us into anything. Thanks for the great service. He was pleasant, professional and didn’t pressure us into anything. Thanks for the great service. More

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They were able to make a desk i didn't expect. It took most of the day but they came through in a big way. It took most of the day but they came through in a big way. More

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Everyone seemed too be very accommodating. We did have some financial difficulties but they were eventually solved We did have some financial difficulties but they were eventually solved More

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Arnie was very pleasant to work with. No sales pressure what so ever. He answered all of our questions completely. He called us immediately when the car we wanted was delivered to the No sales pressure what so ever. He answered all of our questions completely. He called us immediately when the car we wanted was delivered to the dealership. We got to see the car in the back lot (and bought) before it was prepped for the sales lot. I would definitely buy another car from Arnie! More

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Greg did an awesome job showing us the Outbacks that were within our price range. He was knowledgeable about the positive attributes of the 2025 Outback. From start to finish Greg gave us his undivided atten within our price range. He was knowledgeable about the positive attributes of the 2025 Outback. From start to finish Greg gave us his undivided attention. I would highly recommend Greg to family and friends.10/10!!!! More

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I was really not looking forward to shopping for a new car, but Greg made it a great experience. He was an absolute pleasure to work with. He was knowledge and helpful throughout the whole process and nev car, but Greg made it a great experience. He was an absolute pleasure to work with. He was knowledge and helpful throughout the whole process and never once was he pushy or did I feel pressured. Ultimately, I found more than what I was looking for. It was my best car buying experience so far. Sylvia in financing was pleasant to start with. She’s talkative and personable. Personally, I would have preferred a more efficient process as it took almost 2 hours and I already had financing through an outside source. There was one instance where a charge was dropped in that wasn’t part of my sales agreement. When I pointed it out, the whole tone of the interaction changed and became uncomfortable for the remainder of the time. It wouldn’t have been a big deal, mistakes happen, but her reaction to it and the awkwardness that followed left a bit of a negative impression. More

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Great dealership, all employees were professional and knowledgeable. Our sales representative, CJ Nichols was the best! He was really conscientious of follow-through on setting up appointments with us to knowledgeable. Our sales representative, CJ Nichols was the best! He was really conscientious of follow-through on setting up appointments with us to look at and test drive cars. His knowledge of the vehicles and demonstration of features was the best we've ever encountered. It was CJ who ultimately swayed our decision to buy a Subaru versus a different brand. We will definitely seek to work with CJ the next time we are ready to purchase a new car. Sylvia, our Finance person, was also very knowledgeable, professional and helpful. She had a great sense of humor and we enjoyed working with her. More

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