TJ Schmitt | Page 20

Quick and easy service, communicated through entire process, I'm very happy with the service process, I'm very happy with the service More

by JKOWALCZYK17 Verified Customer Verified Customer

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The best people to work with very understandable kind and caring The person I worked with was amazing caring The person I worked with was amazing More

by MAJEDA .MAKHAMREH Verified Customer Verified Customer

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The service at this dealership goes above and beyond to take care of my car with quality and efficiency take care of my car with quality and efficiency More

by Nick Schmitt Verified Customer Verified Customer

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The scheduled oil change was quick and uneventful. Everyone was friendly and courteous. The only issue I have is the insane service backlog. I had to schedule my routine maintenance 8 weeks in advance Everyone was friendly and courteous. The only issue I have is the insane service backlog. I had to schedule my routine maintenance 8 weeks in advance. More

by Bs Verified Customer Verified Customer

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Efficient and Professional Service. I recommend any to Family Hyundai. Run to get your vehicle serviced. I recommend any to Family Hyundai. Run to get your vehicle serviced. More

by Dana.Powell07 Verified Customer Verified Customer

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GRAHAM IS ALWAYS ON TOP OF EVERYTHING WHETHER SALES SERVICE FINANCE PARTS OR WHATEVER…..THANKS SERVICE FINANCE PARTS OR WHATEVER…..THANKS More

by IMTHEJAW Verified Customer Verified Customer

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When making the appointment, the staff at Family Hyundai were not knowledgeable about the issue they told me to make an appointment with the technician to investigate the issue with my vehicle. When the tec were not knowledgeable about the issue they told me to make an appointment with the technician to investigate the issue with my vehicle. When the technician look at the vehicle, he resolved it very quickly by stating that the button on the vehicle, where the setting for the camera was turned off. When I arrive to my appointment on time, the porters were very rude to me, telling me that I had to go all the way back to the end of the line and there was a long line to wait. I was very upset with the lack of professionalism handling. And respecting my time. One of the managers came out and I complained to him about the issue with having to wait in the parking lot for over an hour even though I had an appointment scheduled. I appreciated that the Porter did drive me back home. However, when the vehicle was inspected and to be returned back to me, the manager was out at lunch and could not coordinate with me to have a porter pick me up from my home this was frustrating because then I had to get an Uber to drive me to the dealership for a problem that could’ve been resolved over the phone to begin with, and did not necessarily require a technician to inspect the vehicle. I feel that the staff who handle the phone calls are not professional because if you go to lunch, someone should cover the phones. More

by honda430fury Verified Customer Verified Customer

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While it was a challenge to obtain an appointment due to volumes, the experience was efficient and professional. volumes, the experience was efficient and professional. More

by Nikcampo2001 Verified Customer Verified Customer

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Great service and staff, I have had no problem with with Family Hyundai, keep up the good work Family Hyundai, keep up the good work More

by MBUDA48 Verified Customer Verified Customer

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Very friendly service, the salesman answered all of my questions, the test drive could have been a little bit longer with possibly expressway driving. The time for purchase was a little too long too much questions, the test drive could have been a little bit longer with possibly expressway driving. The time for purchase was a little too long too much paperwork More

by DAVE-LANE Verified Customer Verified Customer

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