Tadd Wells
Tadd Wells at Bob Penkhus Volvo Mazda Volkswagen
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Tadd Wells | Page 3

General Sales Manager

Bob Penkhus Volvo Mazda Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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4.4
150 Reviews

Tadd is proof that Bob Penkhus is truly staffed by exceptional individuals. Bringing 15 years of automotive experience to the table, he embraces each customer's financing situation as a challenge. Working hard and smart with the goal of offering them the best options he can.

4.4

150 Reviews

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150 Reviews of Tadd Wells

July 27, 2022

Dealership Rating
Employee Rating

My salesman Mike and all of the other team members provided excellent customer service. This dealership is awesome More

by DONAFLORA53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hepperle, Jordan McManus

Jul 29, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Dona thank you for the 5 star review. We are very pleased that Mike could help you find the right vehicle.

July 21, 2022

Dealership Rating
Employee Rating

Awesome experience bought many cars from bob penkhus and always had a great experience thank you More

by David k
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leiva, Bryn Reynolds, Mike Hepperle, Robert Gentry, Marvin Banks, Torrell Crowell , Blake Ayotte, Emily Porter, Julio Salazar

Jul 25, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

David thank you for trusting us with your car needs. We look forward to your next visit.

June 24, 2022

Dealership Rating
Employee Rating

Sakes man was very unprofessional and did not communicate well lied to me coming from Denver just to get me there More

by TDICKMAN9938
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan McManus , Sean Heuertz, Emily Porter

Jun 30, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Motor City, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves, and we are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-228-3231. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, Tad Wells Sales Manager 719-473-4595

June 02, 2022

Dealership Rating

Torrell was fantastic! He ensured all our needs were met. He is friendly, professional, and makes sure to follow up. We purchased 2 vehicles and the process was extremely s More

by PARIS85ANAIZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan McManus , Hugh Yousif, Torrell

Jun 03, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Thanks for sharing your feedback! We aim to go above and beyond for each and every customer -- we'll be sure to pass along your praise to Torrell!

May 26, 2022

Dealership Rating
Employee Rating

Great Sales Staff and Selection of Cars. The Service team and follow up after purchsse has been great. They want to make aure your satisfied. More

by MARTINEZSEANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hepperle, JR Snyder , Hugh Yousif

May 27, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Thanks for the review! We appreciate the feedback.

April 16, 2022

Dealership Rating
Employee Rating

Paisley was very helpful and informative when introducing vehicles to me and made the buying process so easy! She values her customers and is extremely professional More

by Matt Garza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paisley Cawiezell, Hugh Yousif

Apr 18, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Matt congratulations on your new vehicle. We are pleased to hear Paisley could make this a great experience. We will be sure to share your kind words with her. Come see us again for any other car needs.

March 23, 2022

Dealership Rating

Great sales guy, Stefan! They worked with me I price even in a hot seller’s market and made the process simple! Love my new Mazda. More

by WCLUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugh Yousif, Stefan Campbell

Mar 29, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Congratulations on your new car. Thank you for coming to see us and giving Stefan a shoutout. Enjoy the new ride and come see us again.

February 08, 2022

Dealership Rating
Employee Rating

Paisley was efficient, non aggressive, and easy to work with! I highly recommend your next vehicle purchase to be with Bob Penkhus! Entire process was great start to finish and the dealership was knowledge More

by Raylynn1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paisley Cawiezell, Hugh Yousif, Andrew

Feb 11, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Raylynn congratulations on your purchase. We appreciate you taking the time to write a review and giving Paisley a shoutout. Thank you for the recommendation and see you again soon.

December 02, 2021

Dealership Rating
Employee Rating

Dishonest people pointing the finger at other departments and acting as though they have no interest in "customer service" or even doing the right thing once you have signed on the bottom line. Would not rec More

by Julie Day
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paisley Cawiezell, Hugh Yousif

Dec 03, 2021

Bob Penkhus Volvo Mazda Volkswagen responded

Julie, I’m sorry to hear you were not satisfied with the complimentary service we provided during your lifetime oil change. Please let us know what you feel is dishonest about the routine service recommendations made on your 77000 mile vehicle. Our records show no work has been done during the specified maintenance intervals, hence the recommendations. We value our customers, and our goal has always been to provide excellent customer service, honest recommendations, and good value for all services provided. Bud Hall Service Manager 719-785-9615

October 21, 2021

Dealership Rating

Got a great price on the exact vehicle we wanted. They gave us a fair deal on our trade in. More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Ponder, Hugh Yousif

Oct 25, 2021

Bob Penkhus Volvo Mazda Volkswagen responded

Justin thank you for coming to see us for your new car needs. We pleased we could get you into a new ride. Come see us again for any other car needs.

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