Taylor Alton | Page 28

best buying experience to date I have bought many cars in my time , being from Georgia usually go twards Atlanta.I had said I was interested in a car in Tennessee . I got a call fir I have bought many cars in my time , being from Georgia usually go twards Atlanta.I had said I was interested in a car in Tennessee . I got a call first thing Monday from Brystal to see if I was still interested in coming to see it I said yes and we set a time .I took a chance and headed to Tennessee. I was greeted by Taylor and a young lady ( forgot her name) he was training her. He showed my the car then , went to work helping me get the numbers right. I told him what I needed the payment to be and he went above and beyond to help me get there. Never once did I feel pressured , they even held it till I could go back to Georgia for some papers even as several others were asking about it. Then I also had a good experience with Alfred in finance . He was very professional and explained everything completely . Finally as we were leaving Taylor noticed that there was a headlight out . He said to come back my next day off and he would replace both for me no charge . I really didn’t feel pressured at any time and they were always asking if I needed anything. I would tell anyone who is looking to give these guys a chance . I defiantly will go back to Toyota of Cleveland for my next purchase and tell everyone how good the experience was. More

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Professional and personal The staff at Toyota of Cleveland are very professional and do everything in their power to make sure you leave happy! Go see Taylor Alton! The staff at Toyota of Cleveland are very professional and do everything in their power to make sure you leave happy! Go see Taylor Alton! More

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3rd time I’ve bought a car from them. I’ve bought 3 cars from Toyota of Cleveland, and also get all of my regular maintainence completed there as well. Theyve also installed suspension lif I’ve bought 3 cars from Toyota of Cleveland, and also get all of my regular maintainence completed there as well. Theyve also installed suspension lift kits on both my 4 runner and my FJ Cruiser. There’s a reason I keep going back to them, they do a great job, and they’re straightforward. All three cars I’ve bought from them I already knew what I wanted, was working on a tight schedule as far as time goes, and all three times they handled everything smoothly, and much faster than I would’ve thought possible. Customer service has always been great there as well. I’ve always had trust issues with car dealerships, but never had anything but the best experiences at Toyota of Cleveland regardless of who I was dealing with. That’s why I keep going back. I’d like to name two employees in particular, Taylor Alton as the sales person from my last purchase; he was very knowledgeable answering the few questions I had and helped me get through the process much quicker than I thought possible. Also like to thank him for going above and beyond and helping me get the car I bought back to my house (I drove there in my other car, and had no one with me.) I’d also like to thank Keith Jackson on the service side, he’s always gone out of his way to help me as well, especially when I’d come to him asking if they could install my lift kits even though it wasn’t a service they offered at the time. Did a great job on those by the way. So anyone still reading this, if you’re in the market for a new or used car and are tired of pushy and obnoxious sales people, go to Toyota of Cleveland. More

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Great service and great experience We knew exactly what we were looking for and Taylor helped us and told us everything we needed to know about the car before we left. he provides excel We knew exactly what we were looking for and Taylor helped us and told us everything we needed to know about the car before we left. he provides excellent costumer service! We will definitely be going to Toyota of Cleveland again when we purchase a new car. More

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Excellent Sales Experience Taylor Alton was our sales person and we appreciated his genuine approach to taking care of us and informing us on the vehicles. He was well prepared Taylor Alton was our sales person and we appreciated his genuine approach to taking care of us and informing us on the vehicles. He was well prepared and willing to help with any questions or concerns. We appreciated his down to earth approach and felt at ease while working with him. More

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Friendly and efficient Our salesman was such a huge help and didn't pressure us into buying. The financial staff were really helpful to get us the payment we needed to fit o Our salesman was such a huge help and didn't pressure us into buying. The financial staff were really helpful to get us the payment we needed to fit our budget. More

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Friendly and Helpful All the folks we dealt with at Toyota of Cleveland were very friendly and helpful. This especially holds true for our sales rep Taylor Alton. We felt All the folks we dealt with at Toyota of Cleveland were very friendly and helpful. This especially holds true for our sales rep Taylor Alton. We felt he went the extra mile to show us all vehicles he thought would be of interest to us. He was NOT pushy, but very helpful. We were very appreciative of his professionalism in dealing with us. Our overall experience was excellent. More

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Excellent people oriented customer service! They are extremely professional and focused on customer satisfaction, from the first time you call through finalizing the contract with you. No hidden They are extremely professional and focused on customer satisfaction, from the first time you call through finalizing the contract with you. No hidden agendas, straight forward business discussions in helping you achieve your desired goals, with a Toyota vehicle that meets your personal needs. This brings a solid positive experience to the forefront and makes you remember the entire team especially when the next occasion comes up to either purchase or lease a vehicle. I would highly recommend talking to any team member before buying a competitive product or service from another dealer in Eastern Tennessee. More

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