Tina Cruz
Tina Cruz at Yonkers Kia

Tina Cruz | Page 2

Sales Performance Manager

Yonkers Kia

1850 Central Park Ave
Yonkers, NY 10710

Contact Me
not yet
rated
39 Reviews

“Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney

Dealership Experience

6 yrs

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Excellent Customer Service

BBA Early Childhood Education

View more specialties & trainings
not yet
rated

39 Reviews

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39 Reviews of Tina Cruz

June 17, 2023

Dealership Rating
Employee Rating

I always come in and greeted with kindness and attentiveness. When I leave I have a piece of mind and gratitude for the service and experience. More

by jsook21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darlyn Davis , Efrain Barcos, Indira Then

May 21, 2023

Dealership Rating
Employee Rating

Yonkers Kia was honest and easy to deal with. They gave me a fair price and the whole process was done online and over the phone. The final price was exactly as we agreed upon without any excess More

by james72park
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi , Maurissa Johnson

February 12, 2023

Dealership Rating
Employee Rating

Agreed on a price and then they changed it once I got down there. Terrible More

by NLUCIA19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maurissa Johnson, Freddy Juseinoski

Feb 15, 2023

Yonkers Kia responded

We are terribly sorry to hear about the impression you got during your recent visit with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve. If you would like to discuss this issue in more detail, please email our Executive Director at customerservice@yonkerskia.com so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

January 09, 2023

Dealership Rating
Employee Rating

Kia has a great customer service and enjoy everytime that I need my car serviced More

by papitolou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vadi, Melvin Reyes, Brandon Kohan, Ramon Mendoza, Darlyn Davis , Efrain Barcos, Irma Chaudhary, Yocariny Duran, Juan Garcia

Jan 10, 2023

Yonkers Kia responded

Thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️ Please stay connected to us on social media! Would you check out our Instagram and give me feedback? Our IG is https://www.instagram.com/yonkers_kia/ Respectfully, Yonkers Kia Executive Director 📧 customerservice@yonkerskia.com

December 18, 2022

Dealership Rating
Employee Rating

I have been using this dealership for many years. I have been completely satisfied with there professionalism and the high level of customer service. Highly recommend you use them when searching for More

by NAS1WESTCHESTERGOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Efrain Barcos, Freddy Juseinoski, Vinny Napolino

Dec 21, 2022

Yonkers Kia responded

It was a pleasure to serve you. Thanks so much for your positive feedback and good vibes.If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

October 03, 2022

Dealership Rating
Employee Rating

Jhonny was efficient and knowledgeable. I contacted him knowing what I wanted and he was able to make the deal and handle all the paperwork expertly and efficiently. It was the smoothest ca More

by jmjmjmjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jhonny Uceta

Oct 05, 2022

Yonkers Kia responded

jmjmjmjm, At Yonkers Kia, our goal is to provide you with the attention and customer service you deserve at every visit. We appreciate you taking the time to provide us with the feedback about your car buying experience from Jhonny Uceta. For all of your future automotive needs, please email us at customerservice@yonkerskia.com Thank you!

September 22, 2022

Dealership Rating
Employee Rating

Very helpful ,excellence in quality of service ,professionalism and I will recommend them to my family and friends More

by GAPEREZ093068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic, Juan Vadi, Melvin Reyes, Mike Romano, Nelson Munoz, Darlyn Davis , Efrain Barcos, Mohammed Khan, Marc LaMassa

Sep 23, 2022

Yonkers Kia responded

GAPEREZ093068, Wow! It looks like everyone helped you! The combination of customer service from our sales team and service team showcases teamwork at its finest. We appreciate your recognizing our entire team. Tip of the Day: Brake issues can start out small but worsen over time. Waiting to have them repaired can greatly increase the costs involved. Having your brakes inspected during a routine maintenance visit can help save you both time and money. During a brake inspection, all major components — rotors, brake pads, shoes and brake lines — should be evaluated.

September 07, 2022

Dealership Rating
Employee Rating

Price is anytime more up. . service is nice any time..but price are expensive. Don't like that.. More

by ARIANNABEJKO012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Darlyn Davis , Freddy Juseinoski, Indira Then

Sep 09, 2022

Yonkers Kia responded

It seems we didn’t meet your expectations and we’d like to reinvent the day with you and provide you with a WOW experience! Can you please email our Executive Director at customerservice@yonkerskia.com. Thank you! Hope to hear from you soon!

July 05, 2022

Dealership Rating
Employee Rating

Very satisfied with the way the y handled my whole process. I would highly recommend them. From start to finish they're the best. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Adovic, Juan Vadi, Mike Romano, Nelson Munoz , Efrain Barcos, Freddy Juseinoski, Mohammed Khan, Marc LaMassa, Indira Then

Jul 11, 2022

Yonkers Kia responded

Thank you for your 5-star review! ?????????? Please stay connected to us on social media! Would you check out our Instagram and give me feedback? Our IG is https://www.instagram.com/yonkers_kia/ Respectfully, Yonkers Kia Executive Director ?? customerservice@yonkerskia.com

July 02, 2022

Dealership Rating
Employee Rating

The staff was friendly and so helpful! ! Great experience! Would definitely recommend purchasing your next vehicle from here !! More

by ASHLEYOBENG1211
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Kohan , Freddy Juseinoski

Jul 11, 2022

Yonkers Kia responded

Thank you for your 5-star review! Please stay connected to us on ??social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV ??

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