18 Reviews of Todd Pluger
November 25, 2023
The dealership is the best. Always going the extra mile for you. Everyone there is superb. From service to parts to the salespeople and Managers. They are great Always going the extra mile for you. Everyone there is superb. From service to parts to the salespeople and Managers. They are great More
Other Employees Tagged: Joel Treiger, Rob Smith, Steve Clark, Zach Claybrooks, David Cobb, JC Cooper, Jason Wade, Jason McFarland, Brad Magerl
November 06, 2023
I absolutely love the Cobb County service team especially Austin, Jeff, Carlos, Brent and Costas. They are always very helpful and prompt! Love this service team! Austin, Jeff, Carlos, Brent and Costas. They are always very helpful and prompt! Love this service team! More
Other Employees Tagged: Austin Meek, Carlos Ortega , Costas Hernandez , Merrick Shaw, Manny Alcantara, Bernard Faulk, Brad Magerl, Jeff Silvers, Brent Stump
October 21, 2023
Todd manger in service need some customer training vet rude, Carlos is a very helpful person rude, Carlos is a very helpful person More
Other Employees Tagged: Carlos Ortega , Simon Chan
August 25, 2023
Been coming here for over 10 years Unfortunately, my relationship ends here. Todd and Zach are bad for the Toyota brand. Both were aloof and condescending and personally need to get some training in c relationship ends here. Todd and Zach are bad for the Toyota brand. Both were aloof and condescending and personally need to get some training in customer relationship management. I've owned Toyotas for 35 years and will be buying another soon. It's a shame that the people who are supposed to be the head of service are the cause for this dealership not only losing a service customer but a new car sales customer as well. I hope the owner of this shop gets it and is more selective in who they choose to manage and interact with customers. More
Other Employees Tagged: Zach Claybrooks, Anthony Sullivan
July 20, 2023
Do not use the service departments had my car there 3x and they did bot fix the problem i spoke with Todd Pluger the Service Director who advised me to take my business else where as they do not service m and they did bot fix the problem i spoke with Todd Pluger the Service Director who advised me to take my business else where as they do not service my kind of people and when i asked him what kind of people was that he hung up the phone on me stay far away from this place as possible. More
Other Employees Tagged: Katie Fuller, Zach Claybrooks, Carlos Ortega , JC Cooper
June 26, 2023
Simon was great. I had a great experience card got done quick and easily. I would recommend and I will come back. Very lovely service area to nice and clean bathroom I had a great experience card got done quick and easily. I would recommend and I will come back. Very lovely service area to nice and clean bathroom was up to par. I would definitely come back. More
Other Employees Tagged: Zach Claybrooks, Carlos Ortega , Simon Chan
May 30, 2023
I was argued with my the service advisor about having an appointment, I've never waited so long here. I was truly disappointed with the way I was treated during this service visit. I'm on the fence with wh appointment, I've never waited so long here. I was truly disappointed with the way I was treated during this service visit. I'm on the fence with whether I'll truth return or not. More