Tom Coward
Tom Coward at Smythe Volvo
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Tom Coward | Page 3

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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4.9
390 Reviews

I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.

4.9

390 Reviews

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390 Reviews of Tom Coward

July 27, 2023

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Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
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Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 26, 2023

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The team at Smythe Volvo is honest responsive and courteous. We just purchased out eight car in 20 years. Will neverngo anywhere else. More

by timothybarney
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Doug MacAdam, Larry Pius , Max Bassi, Francine O'Donnell, Hugo Santo

Aug 08, 2023

Smythe Volvo responded

Wow! Your eighth car in 20 years. We are fortunate to have such awesome customers. We appreciate your business.

July 25, 2023

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Love Smythe. I bought two cars from them and will only service my vehicle there. Loaners are impossible to find anywhere and yet they are able to accommodate almo More

by dcaviles
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Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo responded

Great review! Thank you for sharing these details of our service department. We appreciate your business and your kind words.

July 21, 2023

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Max was professional, knowledgeable and patient. He explained everything to me me about how to use the app and the car. More

by carolasilberfein
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Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson , Max Bassi

Aug 08, 2023

Smythe Volvo responded

I agree Max is all of these things you say he is. Thank you for taking the time to share these kind words.

July 12, 2023

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I have been a customer of Smythe Volvo for many years. All interactions with management, finance, sales, and service departments have been outstanding. More

by doc
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Recommend Dealer
Yes
Jul 16, 2023

Smythe Volvo responded

Stellar review, succinct and to the point. We appreciate your little years of loyalty. Tom Coward has been delivering service like this in our service department for decades. Thank you for this awesome review.

June 07, 2023

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Kyle is really great! Always remembers me and my family. He is patient, knowledgeable and extremely professional! Thank you for all of the great service! More

by FredSaid70
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Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Kyle Jackson

Jun 23, 2023

Smythe Volvo responded

Thank you for these kind words. Kyle is a true professional. We hope you have many safe and happy miles in your new car.

May 24, 2023

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The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
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Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 13, 2023

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Dina was great, I appreciate her help with my service. I look forward to working with her again. More

by JD
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Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

May 16, 2023

Smythe Volvo responded

Dina is great. She’s a strong member of our service team and thank you for saying so.

May 08, 2023

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This is my second car from Smythe Volvo. And I've had 3 Volvos serviced there. This dealership is everything I think of when I think of excellent customer service. Each interaction is better More

by bethsrob
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Recommend Dealer
Yes
May 16, 2023

Smythe Volvo responded

What a great review! This is one to pin up on our bulletin board. Thanks for choosing Smythe Volvo again and we look forward to seeing you in the service drive at your first scheduled maintenance.

May 02, 2023

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Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More

by jag8592
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Recommend Dealer
Yes
May 16, 2023

Smythe Volvo responded

We are fortunate to have customers like you, and to have a relationship that has lasted through the years. Thank you for your loyalty and thank you for these kind words. We hope you have many safe and happy miles in your new car.

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