Tom Henschel

We bought a New Pilot yesterday! We worked with Gage Smith and Tom Henschel our experience was excellent. They were both very helpful and knowledgeable, answered all our questions. T We worked with Gage Smith and Tom Henschel our experience was excellent. They were both very helpful and knowledgeable, answered all our questions. Tom did some amazing acrobatics to make sure we were leaving with our car. I highly recommend this dealership! Thank you so much to everyone we worked with! Amazing job guys! Thank you 😊 More

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At first I was not pleased with the extended warianty but after a phone call I got from finance I changed my mind. I realized that it was my misunderstanding they went the extra mile to turn a negative situa after a phone call I got from finance I changed my mind. I realized that it was my misunderstanding they went the extra mile to turn a negative situation into a positive one. More

by HIGUYS2 Verified Customer Verified Customer

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Way better than petaluma that’s for sure! Excellent service no pressure and we’re very helpful. Excellent service no pressure and we’re very helpful. More

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Superb dealership. Gage Smith was a new salesman on the team and greeted me in the morning. I went to.all the other dealers on auto row, but decided to return to Manly Gage Smith was a new salesman on the team and greeted me in the morning. I went to.all the other dealers on auto row, but decided to return to Manly and play it out. Gage was present and focused and found me the perfect car. What he didn't know, he found out by working seamlessly with his team. Great experience from A-Z and I love my new red car!! More

by LINDA93 Verified Customer Verified Customer

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Always a pleasure to work with the Manly Honda service team. I know my car will be completed in a decent amount of time and the associates are always so friendly! team. I know my car will be completed in a decent amount of time and the associates are always so friendly! More

by Cherrydee810 Verified Customer Verified Customer

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The people at Honda are always very friendly a d helpful. Never have to wait very long to get my car serviced. Never have to wait very long to get my car serviced. More

by ANGEL2LIBRA Verified Customer Verified Customer

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Dave was nice but gave multiple mis info. Carlos was exceptionally helpful and took time to help me with the on board tech. Carlos was exceptionally helpful and took time to help me with the on board tech. More

by JLAMERRILL Verified Customer Verified Customer

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Awesome team, went in stressed and needed a smaller vehicle and they were there to help! Between Tom Henschel, Sean Lumibao and Jhaylyn Hall..they were all there to help me and my family, we have been vehicle and they were there to help! Between Tom Henschel, Sean Lumibao and Jhaylyn Hall..they were all there to help me and my family, we have been a customer of Honda for over 10 years and they have always been there for us, we have had life changes and gone from a few different cars with them and my experience I have always left happy. Santa Rosa California Honda went above and beyond for my family and I, I would highly recommend Honda for anybody who wants to purchase a vehicle, THANK YOU SO MUCH!!!! More

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Decent. But after 6days the car broke down. When I told them about it. The car salesman sent me a pic of the as is sign that goes on the car. RUDE! (Update) But after 6days the car broke down. When I told them about it. The car salesman sent me a pic of the as is sign that goes on the car. RUDE! (Update) When you think things wouldn't work out but did. Tom gave me a call right away and made things right. Tom made me fell like part of the Manly Family. I now see that they do care about there customers. I will be going back to Manly for my next car purchase. Thank you Tom and the rest of the Manly folks for making this a better experience. Keep up the great work! More

by PLAYHOUSE559 Verified Customer Verified Customer

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First and Foremost, Javier was awesome. He took his time getting to know us, what our budget was , the range of models we were interested in and went above and beyond what we expected. He r He took his time getting to know us, what our budget was , the range of models we were interested in and went above and beyond what we expected. He reached out to us about comparable models and prices, was upfront and honest about the car buying process, did not pressure us in any way and reached out to us when new inventory became available. He was friendly, professional and prompt. He is a great example of a trustworthy salesperson, well on his way to achieve greatness in any field. He was completely thorough and he always double checked to make sure his information was correct. I would recommend his service to anyone new to the process of looking and purchasing a car from a dealership. We got the car that was right for us thanks to him. 5 stars! Thanks Javier Sean and Tom in Finance were also very welcoming and friendly and appeared to really enjoy being present and helping us through the paperwork and process. We were ultimately pleased with the service from these 3 individuals. The historic legacy of Manly Honda was reflected in our experience and preserved for future generations. We look forward to having our car serviced there in the future. Would recommend. More

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