Tom Trout | Page 15
Service Manager
Toyota of Cleveland
3560 Village North Blvd SW
McDonald, TN 37353
179 Reviews
Write a Review179 Reviews of Tom Trout
February 26, 2017
Quick and great service. Service is always quick and the service people are very helpful. They are very knowledgeable and willing to assist me in any of my questions. Service is always quick and the service people are very helpful. They are very knowledgeable and willing to assist me in any of my questions. More
Other Employees Tagged: Jessica Maradiaga
February 10, 2017
Good service all around. From checking in to checking out ... Fast, personable, informative, and friendly service. I would definitely recommend Toyota of Cleveland's service d From checking in to checking out ... Fast, personable, informative, and friendly service. I would definitely recommend Toyota of Cleveland's service department to anyone in the area. More
Other Employees Tagged: Anthony Durbin
December 23, 2016
Used Car Purchase I make an eighty mile round trip drive passing up another Toyota dealer in to have my two Priuses serviced at Toyota of Cleveland. I have bought two P I make an eighty mile round trip drive passing up another Toyota dealer in to have my two Priuses serviced at Toyota of Cleveland. I have bought two Praises from Brad Doty because he is courteous, knows his product and spends lots of time with his customers. He makes sure you understand every thing about the car before dismissing you to the highway. Tom Trout is another A+ person with the dealership. He greets you and makes sure you are happy with the service you receive. Tom is known to be the best service manager in the Chattanooga area. More
Other Employees Tagged: Brad Doty
October 17, 2016
Service Visit Just to let you guys know that you are appreciated and the service doesn't get any better. Thank you for all that you do to keep my vehicle on the roa Just to let you guys know that you are appreciated and the service doesn't get any better. Thank you for all that you do to keep my vehicle on the road. More
Other Employees Tagged: Sean Murphy, Tammy Myers
June 27, 2016
Excellent experience ALWAYS. Everything was excellent except the technician forgot to wipe the excess oil that drained out of the engine off of the truck where it had collected a Everything was excellent except the technician forgot to wipe the excess oil that drained out of the engine off of the truck where it had collected a little and it went onto the exhaust and engine making the truck smell and it dropped onto the cement in my garage staining it. Not a big problem, but that is why they did not get 5 stars. More
Other Employees Tagged: Anthony Durbin
June 20, 2016
Great sales and Service!! Anthony Sims in service is always courteous, helpful, knowledgeable and goes above and beyond to assist me. Service manager Tom Trout always checks on Anthony Sims in service is always courteous, helpful, knowledgeable and goes above and beyond to assist me. Service manager Tom Trout always checks on the progress of my vehicle. I would highly recommend Toyota of Cleveland for sales and service. More
Other Employees Tagged: Brad Doty, Anthony Sims
June 09, 2016
Everyone friendly and helpful. Good experience. Salesman, Sales Manager, etc. all polite and knowledgeable. Always very impressed with Service Department. Finance man explained Good experience. Salesman, Sales Manager, etc. all polite and knowledgeable. Always very impressed with Service Department. Finance man explained plans thoroughly. Have used Cleveland Toyota for years. Always good experience. More
Other Employees Tagged: Kyle Armao, Brad Doty, JR Willoughby
June 09, 2016
GREAT Good sales people, management. willing to work with you to get the deal done. great selection of cars available. Took real good care even after the Good sales people, management. willing to work with you to get the deal done. great selection of cars available. Took real good care even after the sale was done. Honest dealership, did everything they said they would do, plus some. More
Other Employees Tagged: Monte' Burney , Zane Carpenter, Vimal Roy, Roger Thompson
April 30, 2016
Great dealership Great people Toyota of Cleveland is the best dealership you will find anywhere. The folks that work there are some of the most honest and kindest people you will e Toyota of Cleveland is the best dealership you will find anywhere. The folks that work there are some of the most honest and kindest people you will ever buy from. Their sales and service department are 100% the best. I have bought 20+ cars over a fifteen year relationship with them. They have always treated me with respect, they truly care for their customers and donate back to their community graciously. From the owner, general mgr., sales, and service you will not find anyone better for your vehicle needs. If your in need of a new or used vehicle go see them. Ask for Brad Doty, he will take care of you from the time you meet until you are happy with your purchase, it doesn't end with Brad after the sell either he will be available to help you with any questions you may have in the future, a true professional in the car industry! More
Other Employees Tagged: Monte' Burney, Tyler Ratledge , Kyle Armao, Brad Doty, Cedric Elliott, Keith Jackson, Anthony Sims, Bill Smart, JR Willoughby
April 28, 2016
Camry.. I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger kn I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger knows how to treat people with honesty and respect. I will continually recommend to family, friends, anyone who has a need to buy a car. Roger knows his stuff and is not pushy. His team works well in offering the best affordable deals to meet your needs. thanks Roger for being the man you are at all times. The same yesterday, today, and forevermore. God's love shines throughout Toyota of Cleveland. More
Other Employees Tagged: Tyler Ratledge , Anthony Sims, Roger Thompson

