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Tony Lopez
Tony Lopez | Page 3
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
55 Reviews
55 Reviews
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55 Reviews of Tony Lopez
January 29, 2026
I arrived before 7 a. m. and watched several vehicles ahead of me get checked in. What frustrated me was seeing the service advisor direct vehicles behind me into a closed m. and watched several vehicles ahead of me get checked in. What frustrated me was seeing the service advisor direct vehicles behind me into a closed lane and check them in before acknowledging my truck. I wasn’t helped until I moved over to that lane myself. After the service was completed, it took more than 30 minutes to receive my truck back after checking out at the cashier, and was told 10-15 minutes. To make matters worse, the very next day my truck was still experiencing the same rearview mirror video issue—one of the main reasons it was brought in. This is especially disappointing considering the truck is less than a month old. Based on this experience, I’ll be considering a different dealership for future service. More
by jay81_25
Verified Customer
January 28, 2026
Service was adequate. - service advisor kept me updated with status - car was not washed despite being there for a little more than 2 weeks - rental was a smaller veh - service advisor kept me updated with status - car was not washed despite being there for a little more than 2 weeks - rental was a smaller vehicle - error message is back on so the repair that was completed did not resolve the issue More
by robertortega93
January 27, 2026
Todo me gusto Un poco el recogerla tardan mucho en traerla tardan como 10 minutos traerla tardan como 10 minutos More
by GABY-MNTYA
Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes, Joe Lopez
January 24, 2026
There phone system is AI and the worst. The communication from the service team is fair at best. The communication from the service team is fair at best. More
by damon.southcoast
Other Employees Tagged: Dino Picanzo
January 16, 2026
No pressure on get the vehicle you need they make you feel like family the whole time I was there feel like family the whole time I was there More
by Robert
Other Employees Tagged: Chelsea Jose, Sam Abdelmesseh
December 29, 2025
I have bought a vehicle and used this dealership for service before. I trust this dealership and that is why I brought my other vehicle here for service. I can rely on the quality of the service and the service before. I trust this dealership and that is why I brought my other vehicle here for service. I can rely on the quality of the service and the timeliness of the service as well. More
by gme
