Tracy Sapienza

My salesman Bob was a pleasure to work with he listened and put us in the car we wanted at the price we wanted. and put us in the car we wanted at the price we wanted. More

by Dominic Verified Customer Verified Customer

Report | Print

Great sales person. Very helpful and extremely delegent with her work. Very smooth process. Highly recommend! Very helpful and extremely delegent with her work. Very smooth process. Highly recommend! More

Report | Print

Staff was helpful and friendly. I would recommend to any of my friends and family . I would recommend to any of my friends and family . More

Report | Print

I had a good experience with CJ and Tracy. Both ladies was helpful with my selection and knowledgeable. I would come back again Both ladies was helpful with my selection and knowledgeable. I would come back again More

by mzkabrad09 Verified Customer Verified Customer

Report | Print

I love to work and every thing works fine I will continue coming back to you. coming back to you. More

by beelove452030 Verified Customer Verified Customer

Report | Print

Kristy is amazing as always…. My go to car girl. Ganley ford should be proud to have her on their team. My go to car girl. Ganley ford should be proud to have her on their team. More

Report | Print

I had an awesome experience with friendly and professional staff that i interacted with. Thank you for helping me. professional staff that i interacted with. Thank you for helping me. More

by VENIEMAISIRI Verified Customer Verified Customer

Report | Print

I would like to thank Pam Koglman for helping out to buy my lease out. She was very nice. my lease out. She was very nice. More

Report | Print

I always get taken care of here! Great people with great service! They go awesome work. Great people with great service! They go awesome work. More

by gabidefelice97 Verified Customer Verified Customer

Report | Print

Brandon was a cool salesman. Easy to talk with, pulled some parts off my trade in that I forgot and coordinated some accessories for me that the GM volunteered to purchase for me Easy to talk with, pulled some parts off my trade in that I forgot and coordinated some accessories for me that the GM volunteered to purchase for me. The actual deal, trade value negotiation, interest rate offer, and sales tax part of signing the deal was filled with issues. Had an agreed trade in writing and then finance put a lessor amount, the GM did approve the higher trade as it was in writing. I provided my pre-approved interest rate with Bank of America and told finance if they couldn't match I would go through my bank to finance. They played around on the interest rate and finally came down to what my rate was. Finance forgot how to properly calculate the sales tax and while I was reviewing the loan docs/price sheet before signing I had to explain to finance the sales tax was $6,000 too high and they didn't factored in my trade value on the new vehicle. That got resolved before signing. I would say the process had issues along the way that are typical of dealerships in general. The sales tax issue is concerning that a finance department didn't catch it and I had to correct them. Shows incompetence on finance. Considering I had been dealing with this dealership for the last 14 months on warranty issues on the truck I was trading in, I would have liked to see more attention to detail on the process and the dealership. Going through the normal dealership back and forth on trade and financing was rather annoying as I told them upfront let's not play the normal back and forth, give me your best deal considering all the issues and lies over the last 14 months. I will never do business with Ganley again. They prioritize profit over customer service. More

by andysamuel18 Verified Customer Verified Customer

Report | Print