Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 29

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
333 Reviews
4.7

333 Reviews

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333 Reviews of Tracy Sapienza

May 05, 2023

Dealership Rating
Employee Rating

Really listened to needs of me as a customer and what I needed and made my budget work; very friendly More

by osborne.samantha96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

May 07, 2023

Ken Ganley Ford Parma responded

Thank you, Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

May 09, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2023

Dealership Rating
Employee Rating

My experience was great! Great customer service. Answered all my questions. Would definitely recommend others. More

by Wendy0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, John Ruper

Apr 10, 2023

Ken Ganley Ford Parma responded

Wendy, Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2023

Dealership Rating
Employee Rating

Honestly the best car buying experience I've ever had. I was impressed with the friendly and knowledgeable staff. I will definitely check with them when I decide to buy my next car. Overall I give them a More

by Sftd101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Apr 02, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Apr 03, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 30, 2023

Dealership Rating
Employee Rating

It’s the best. Great sales people, great service. I bought 5 cars and am on my second lease. I will continue to shop there! More

by Grraldmcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman, C'ontae Prescott

Apr 02, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

March 27, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant and great to work with! They were all very thorough which helped in deciding on what I wanted to do. Would definitely go back! More

by Coahzhuzhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, John Ruper

Mar 27, 2023

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Mar 29, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience!

March 24, 2023

Dealership Rating
Employee Rating

It was nice and pleasant at getting me Ford the day I gave me a loaner car and the service was very nice More

by SHELTONOLUNDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Dave Moga, Ken Pitman

Mar 27, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford West

March 23, 2023

Dealership Rating
Employee Rating

Fantastic made me feel like family thanks excellent experience Bolaji an Dan went out of there way to make sure I got the vehicle I wanted More

by monkeydawg15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 25, 2023

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

March 21, 2023

Dealership Rating
Employee Rating

Pam is truly amazing! She went way above and beyond! Had everything ready for when we got there! Best car buying experience I have ever had and it was so easy! Thank you P More

by jsecrest94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Mar 23, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2023

Dealership Rating
Employee Rating

Mike is an incredible sales advisor. He went well above and beyond to help me with my recent purchase. I was looking for a specific car, Matt the sales manager was able to arrange it bei More

by johnsiuda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy , Mike LaScola

Mar 20, 2023

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Mike and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 13, 2023

Dealership Rating
Employee Rating

Was super fast and easy. Austin was tremendous to work with. Would definitely come back More

by Thom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Austin Simpson

Mar 14, 2023

Ken Ganley Ford Parma responded

Thank you! We are so glad that we had the opportunity to work with you, and that Austin and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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