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Tracy Sapienza

Overview Reviews (333) Inventory (243)

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Tracy Sapienza

Tracy Sapienza | Page 6

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7

333 Reviews

Overview Reviews (333) Inventory (243)

4.7

333 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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333 Reviews of Tracy Sapienza

November 18, 2025

Dealership Rating

Employee Rating

Kristy is great. She's very friendly and helpful. She knows what she's talking about and relates well to you. I feel like she really cares about making sure I get the She's very friendly and helpful. She knows what she's talking about and relates well to you. I feel like she really cares about making sure I get the car I want and at a price I can afford. I highly recommend her! More

by csuperman7

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Kristy Tomcho , Anna

Nov 18, 2025 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 17, 2025

Dealership Rating

Employee Rating

Everyone was genuinely caring and friendly, making for a fun, stress-free car shopping experience. fun, stress-free car shopping experience. More

by davidhahn7

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Kristy Tomcho

Nov 18, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 12, 2025

Dealership Rating

Employee Rating

My salesman Bob was a pleasure to work with he listened and put us in the car we wanted at the price we wanted. and put us in the car we wanted at the price we wanted. More

by Dominic

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Ruper , Bob Scheatzle

Nov 12, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

November 11, 2025

Dealership Rating

Employee Rating

Great sales person. Very helpful and extremely delegent with her work. Very smooth process. Highly recommend! Very helpful and extremely delegent with her work. Very smooth process. Highly recommend! More

by amandyayima

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tiffany Gonzalez, Kristy Tomcho

Nov 11, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2025

Dealership Rating

Employee Rating

Staff was helpful and friendly. I would recommend to any of my friends and family . I would recommend to any of my friends and family . More

by Jdl4271979

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman, Kristy Tomcho

Nov 12, 2025 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 05, 2025

Dealership Rating

Employee Rating

I had a good experience with CJ and Tracy. Both ladies was helpful with my selection and knowledgeable. I would come back again Both ladies was helpful with my selection and knowledgeable. I would come back again More

by mzkabrad09

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tracy Sapienza

Nov 06, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 03, 2025

Dealership Rating

Employee Rating

I love to work and every thing works fine I will continue coming back to you. coming back to you. More

by beelove452030

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Mark Owens , Dave Moga, Matt Newman, Matt Voloschuk

Nov 03, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 30, 2025

Dealership Rating

Employee Rating

Kristy is amazing as always…. My go to car girl. Ganley ford should be proud to have her on their team. My go to car girl. Ganley ford should be proud to have her on their team. More

by Skeeter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Kristy Tomcho

Oct 30, 2025 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 29, 2025

Dealership Rating

Employee Rating

I had an awesome experience with friendly and professional staff that i interacted with. Thank you for helping me. professional staff that i interacted with. Thank you for helping me. More

by VENIEMAISIRI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bolaji Adeyemi

Oct 29, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

October 13, 2025

Dealership Rating

Employee Rating

I would like to thank Pam Koglman for helping out to buy my lease out. She was very nice. my lease out. She was very nice. More

by Dennis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pam Koglman

Oct 13, 2025 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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