Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 6

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
306 Reviews
4.7

306 Reviews

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306 Reviews of Tracy Sapienza

August 07, 2025

Dealership Rating
Employee Rating

Very helpful and knowledgeable about their services. Explained everything me with ease. Will continue to do further work with them More

by Jeepdriver59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Aug 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 04, 2025

Dealership Rating
Employee Rating

I want to say thank to c. J. And and the staff of people who make my new truck happen i've never had a bad experience in all the purchases I had at this dealership. They take More

by charles.tobia610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 24, 2025

Dealership Rating
Employee Rating

Clean, friendly, makes you feel welcome, clear response to questions and helpful, goes beyond what's needed More

by alzitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Jul 25, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2025

Dealership Rating
Employee Rating

Madelyn Vega was very knowledgeable pleasant and most of all patient with me through this transaction. Also she has followed up with me on the other inclusions of my purchase. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Madelyn Vega

Jul 24, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 12, 2025

Dealership Rating
Employee Rating

Service is great. Personal and does good work. If there is an issue with your car that's not understood they will help come up with an solution. More

by WJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Jul 12, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2025

Dealership Rating
Employee Rating

Very enjoyed the whole process. Bubba is an amazing salesperson that helped me and being incredibly supportive More

by Ry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade

Jul 05, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 01, 2025

Dealership Rating
Employee Rating

Fernando is a Very professional salesman. He is knowledgeable and courteous Not pushy. He responded to my call quickly. We would certainly recommend him. More

by Lmuren59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Jul 01, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2025

Dealership Rating
Employee Rating

I received exceptional service. Dave Moga, my service advisor, was especially courteous, informative, and helpful. His demeanor helped restore my faith in this dealership. More

by KAREYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Jun 29, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 29, 2025

Dealership Rating
Employee Rating

Very professional and also very knowledgeable we like going there close to our house.Thank you More

by RSTOKIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Jun 29, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 26, 2025

Dealership Rating
Employee Rating

I travel from Columbia Station because of how good the service is at Ken Ganley More

by BPATTON54077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , Dave Moga

Jun 26, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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