Vanessa Stephens
Vanessa Stephens at Mercedes-Benz of the Woodlands
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Vanessa Stephens | Page 2

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
20 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

5.0

20 Reviews

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20 Reviews of Vanessa Stephens

April 08, 2022

Dealership Rating
Employee Rating

Our service rep, Liz is the. best rep we have ever worked with. Her representation for the dealer makes our service visits excellent. Lots of personal attention. More

by rcramer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Liz Rincon

Apr 11, 2022

Mercedes-Benz of the Woodlands responded

It's great to hear that Liz was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 31, 2021

Dealership Rating
Employee Rating

Everyone was very helpful and friendly. They were not pushy at all. Very professional team! Vanessa was easy to work with and Justin, the Sales Manager, was also very helpful. More

by Falthoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 18, 2021

Dealership Rating
Employee Rating

Excellent Service. Rosario, Vanessa, Arturo and Nick were all first class. As always! We have bought 4 cars from this dealership and each time they have been courteous, fair, honest and always done what they More

by RRichard Venn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 26, 2021

Dealership Rating
Employee Rating

They sold the car for more than the msrp and gave worst apr % for financing. Also , they mentioned about the unavailability of few services almost at the end of the purchase which I felt very bad. The pers More

by DT
Customer Service
Friendliness
Price
Recommend Dealer
No

October 22, 2021

Dealership Rating
Employee Rating

Great experience! No hassle. Vanessa our sales person was the best. The facility is very nice too. More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 08, 2021

Dealership Rating
Employee Rating

Great facility and knowledgeable staff. Vanessa was our sales agent. We will use this dealership again. More

by Superman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley

July 23, 2021

Dealership Rating
Employee Rating

MBOTW is a world-class organization! We have purchased several vehicles through them and found both sales and service personnel are highly professional. Our family could not be more pleased. More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are pleased to hear about your experiences with our sales and service departments! We hope to see you again soon!

May 26, 2021

Dealership Rating
Employee Rating

Dealer Vivian was outrageous, she made excellent and professional job, me and my wife was 100% satisfied with service provided by her along with finance and service teams. More

by vyazvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

May 28, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience! We hope to have the pleasure of working with you again in the future!

April 06, 2021

Dealership Rating
Employee Rating

Very friendly sales and the dealership environment is very nice. When you walk in the dealership, I can feel professional, well organized dealer. Thank you for making my dream car. More

by thomaslam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trent Hjuler

Apr 06, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that our sales team was able to find you your dream car! We hope to see you again in the future!

March 31, 2021

Dealership Rating
Employee Rating

Rosario was a pleasure to work with and went far and beyond to ensure we got the car we wanted. Provided us great service, open communication, and just overall a great car buying experience. Paula and V More

by Fzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Rosario Stahl

Mar 31, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with our sales and finance teams! We hope to have the pleasure of working with you again in the future!

2

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