William Nevels | Page 3

We purchased a 2021 Kia Forte online. Only had to show up and sign the papers. No hassle, not pressure. These guys are easy to work with. I would highly recommend this dealership if you in the market f up and sign the papers. No hassle, not pressure. These guys are easy to work with. I would highly recommend this dealership if you in the market for a new Kia. Excellent service! More

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It had been over 20 years since I purchased a car. Kia made it a very easy process. I had a wonderful experience with this dealership. I would definitely refer my friends and family and I will use them made it a very easy process. I had a wonderful experience with this dealership. I would definitely refer my friends and family and I will use them again. More

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Bad experience with South west kia and Dallas I went to Southwest Kia and purchased a 2019 Kia Rio I ask the sales person did the car have an alarm system on it he said I promise you it has one o I went to Southwest Kia and purchased a 2019 Kia Rio I ask the sales person did the car have an alarm system on it he said I promise you it has one on it but it didn't from the sales manager to the finance guy also the sales person they were all unprofessional the sales manager told me I could go to car toys to get an alarm system I told him I was not going to car toys they should put one in out of courtesy when they decided to put one in they give me a loaner car that had spider webs in it, the service department said they had to drive the car to Grand Prairie, and the car would be back that Thursday or Friday after I dropped my car off I didn't here from anyone, after the way I was treated I told them I didn't want the car I only had it for nine days purchased it on 5/13/2019 to 5/22/2019 and when I went to take the loaner car back to them the car was not there I also told them I wanted my money back the sales manager said they couldn't give me my money back because they spent 500 dollars they are liars I'm still working on getting my money back I wouldn't recommend anybody to go to South West Kia very unprofessional. More

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VIP TREATMENT MARK SUTTON SOLD ME MY CAR. HE INTRODUCED HIMSELF AND THE KIA FAMILY TO ME.HE WAS VERY FRIENDLY, PROFESSIONAL, KNOWLEDGEABLE, AND HAS A REAL TALENT FO MARK SUTTON SOLD ME MY CAR. HE INTRODUCED HIMSELF AND THE KIA FAMILY TO ME.HE WAS VERY FRIENDLY, PROFESSIONAL, KNOWLEDGEABLE, AND HAS A REAL TALENT FOR LISTENING TO HIS CUSTOMERS. HE IS A PERSON THAT TRULY LOVES PEOPLE AND MOST OF ALL HIS JOB..HE WAS GENUINELY DETERMINED TO FIND THE RIGHT VEHICLE FOR ME, PRICE, QUALITY, AND DURABILITY WERE THE FACTORS THAT LEAD ME TO THE SOUTHWEST KIA FAMILY, NOT DEALERDHIP. AFTER NARROWING DOWN MY CHOICES, MARK JUMPED RIGHT IN AND THE REST IS HISTORY. WHAT REALLY IMPRESSED ME ABOUT MARK, IS THAT HE CAME IN ON HIS OFF DAY TO BE SURE I WAS TAKEN CARE OF FROM THE BEGINNING TO THE END. HE MADE MY CAR BUYING EXPERIENCE AN OVER THE TOP SMOOTH RIDE. HE NAILED THIS ONE FOR ME. I WOULD ABSOLUTELY RECOMMEND HIM AND THE SOUTHWEST KIA FAMILY ?💜👍👏👊 More

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The iexperience was a thousand Everyone was attentive from the moment I stepped in the room. The salesman listened to what I needed and found the best vehicle for me. Everyone was attentive from the moment I stepped in the room. The salesman listened to what I needed and found the best vehicle for me. More

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Wonderful Service! Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling. More

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Awesome service The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael d The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future More

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Professionalisms Unlike other dealerships who don’t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No Unlike other dealerships who don’t give you a second to browse, Southwest Kia lets you browse and take your time to look for the vehicle you want. No hassle not pushy, but overall good service. Rafael Gaona was the best salesman. He got me a great deal on my truck. I would definitely recommend you to go visit these guys. Thanks for the great service and professionalism. More

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Easy to get approved Friendly agents Stan greeted us at the door. He was very helpful and was able to get me approved. Only problem I encountered was a little confusion. I originally we Stan greeted us at the door. He was very helpful and was able to get me approved. Only problem I encountered was a little confusion. I originally went online before I went to the dealership. I made an appointment. When I was texting with them, I was not told that the person I was communicating with was not the person that I had an appointment with. More

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Take advantage of you. Don’t buy from these people. They do not honor their word. And they don’t make good on their word or make good on their promises. Don’t buy from these people. They do not honor their word. And they don’t make good on their word or make good on their promises. More

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