William Nevels
William Nevels at Southwest Kia - Dallas
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William Nevels | Page 2

Finance Manager

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.5
37 Reviews
4.5

37 Reviews

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37 Reviews of William Nevels

November 04, 2021

Dealership Rating
Employee Rating

The dealership salesman finance manager somebody is responsible for me leaving the property without having insurance on my car new car not acceptable will never buy a car again from this dealership or More

by KLONDON69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 08, 2021

Southwest Kia - Dallas responded

Hello, it is unfortunate that your experience with Southwest Kia was unsatisfactory. Please contact me at your earliest convenience so I can learn more about your purchase and get this rectified. Thank you, Kevin Baker, General Sales Manager – kevinbaker@lithia.com

October 12, 2021

Dealership Rating
Employee Rating

My salesman had & shared a lot of knowledge about the car & its features & the financing was also quick More

by mcwilli_40
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarwesh Karki

Oct 12, 2021

Southwest Kia - Dallas responded

Hello, thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

Dealership Rating
Employee Rating

Very great it was a great experience my sale person was very good to me More

by DOROTHYWOODERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Southwest Kia - Dallas responded

Hello, thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 01, 2021

Dealership Rating
Employee Rating

It was a great experience for me and my wife and I would love to come back More

by KELICIATAYLORHODGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Southwest Kia - Dallas responded

Hello, Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon.

Oct 04, 2021

KELICIATAYLORHODGE responded

I really enjoyed my experience with y’all for the third time. I will Southwest Kia customer. I absolutely love my new vehicle. Thanks for all your help Heather and Kevin.

Oct 04, 2021

KELICIATAYLORHODGE responded

Thanks again for your Great Customer service.

Oct 04, 2021

KELICIATAYLORHODGE responded

I’ll definitely be referring my family and friends.

September 03, 2021

Dealership Rating
Employee Rating

Excellent customer service,Albert was very accommodating helpful with my needs.They did awesome work as a team (sales,finance) It wasn’t an all day process,for that I’m Thankful More

by bod_aciousbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cecil Cain, Darius Hart , Albert

Sep 07, 2021

Southwest Kia - Dallas responded

Hello, thanks so much for the 5 stars and valuable feedback. Darius, William, and Cecil are assets to Southwest Kia. We work hard to provide an extraordinary experience for all of our customers, and we look forward to seeing you again soon at Southwest Kia.

Sep 07, 2021

bod_aciousbo responded

YES,you will Looking forward to doing business THANK YOU

September 01, 2021

Dealership Rating
Employee Rating

The service center did great! However, I am displeased overall because I was told when I bought the car I had free oil changes for a year but when I brought it in I was told I didn't. More

by guysimmons15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

September 01, 2021

Dealership Rating
Employee Rating

Hit or miss, their appointment system is terrible. Getting a confirmation on scheduled maintenance takes at least 3 people for them to solidify anything. Their customer service leaves much to be desir More

by Daniel H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 22, 2021

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

June 22, 2021

Dealership Rating
Employee Rating

South west Kia Service has always been ON POINT... I have owned several Kia's and the Service received outstanding. I have and contiue to recommend Southwest Kia More

by NGAIRE.STIBBENS
Recommend Dealer
Yes

May 14, 2021

Dealership Rating
Employee Rating

This dealership stayed open an hour and 45 minutes past closing to make sure I was taken care of. They were very friendly, respectful, honest More

by Courtney.maddox82
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 23, 2021

Dealership Rating
Employee Rating

We purchased a 2021 Kia Forte online. Only had to show up and sign the papers. No hassle, not pressure. These guys are easy to work with. I would highly recommend this dealership if you in the market f More

by marcihuffman
Recommend Dealer
Yes

Other Employees Tagged: Sarwesh Karki

Mar 23, 2021

Southwest Kia - Dallas responded

We have been hard at work to create the most seamless car buying process possible. We are thrilled we could help you find your next vehicle!

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