darrin diaz
darrin diaz at Universal Hyundai
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darrin diaz | Page 3

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.8
91 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

24 yrs, 11 mos

Specialties & Trainings

nissan ,genesis,hyundai sales cunsultant

4.8

91 Reviews

Write a Review

91 Reviews of darrin diaz

June 07, 2023

Dealership Rating
Employee Rating

Very helpful. Did everything they could to help my daughter, a college student, to buy her first new car. She had such a good experience compared to what she has More

by DILIA.SANTANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Simo Bassi

Jun 08, 2023

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Jun 08, 2023

Universal Hyundai responded

Thank you!!

April 19, 2023

Dealership Rating
Employee Rating

Excellent experience Darrin was great ~ your sales team was amazing thank you all :) I will make sure I refer friends and family ~ More

by EILEEN.LAMPMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Simo Bassi

Apr 19, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 04, 2023

Dealership Rating
Employee Rating

Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 19, 2023

Dealership Rating
Employee Rating

This was my first car buying on my own and the experience was amazing. The team and Darrin made the experience a simple and stressless experience. More

by BRIGHT_EMILY.R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy

Jan 20, 2023

Universal Hyundai responded

Emily, thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 30, 2022

Dealership Rating
Employee Rating

Miguel was AWESOME! !!! Very patient with me and answered all my questions. Even after I purchased my vehicle, he was just a phone call away to help me! More

by ERNSIE1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto, Simo Bassi, Jennifer Cacciola , Luis Arevalo, Belinda McDuffie

Dec 31, 2022

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear that Miguel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 20, 2022

Dealership Rating
Employee Rating

I had the worst experience with him I won’t never purchase a car from Hyundai you should have strong customer service More

by BUTTERFLY1726
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cesar Alegre , Luis Arevalo

Dec 20, 2022

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina - Reputation Manager gnava1@universalhyundai.com

December 02, 2022

Dealership Rating
Employee Rating

They were super helpful and super nice, we didn’t think that we were going to leave with a car but they made the experience amazing. More

by ROSSIFERRER09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 07, 2022

Dealership Rating
Employee Rating

It was an amazing and very professional experience. Darrin did a great job and provided real costumer service. He took his time and provided us with any info we were asking for . It was the best experi More

by Sven.schreiber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Nov 07, 2022

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Nov 07, 2022

Sven.schreiber responded

Again a big thank you to darrin and simo

October 07, 2022

Dealership Rating
Employee Rating

Lovely dealership and experience all around! I was very impressed with the cleanliness of the showroom and restroom. More

by JAMESCOHEN1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Oct 08, 2022

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 21, 2022

Dealership Rating
Employee Rating

The Sales manager Daren was very helpful and very knowledgeable about the car warranty I give him 100% More

by PRINCESACANCEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Ramces Rivera

Aug 22, 2022

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Aug 22, 2022

PRINCESACANCEL responded

I will recommend This dealership to any of my colleagues and also to Alexis Ramos Alias BadBunny 😁 his personalities, and carisma and excellent is amazing. how he approach and treated the costumer is excellent .. (you don’t close a sale you open a relationship - if you want to Build a long term Successful ENTERPRISE. 🙏🏻

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